TUI Holiday Store

I visited the store just a few weeks ago to get a last minute trip organised. I didn't have a plan where or a fixed date but the staff were exceptional. The manager, Francesca was particularly brilliant who helped me find the right kind of location and with all the required perks I asked for as well. Would definitely recommend to anyone who is searching for a holiday.

I visited Broughton this week and booked another family holiday with Nicola Boutlon. The customer service, knowledge and advice we received, was nothing but amazing.

Nicola has been booking our holidays since 2006, we have been treated exceptionally each time, simply because of the customer service from Nicola, which is why we book each year direct.

The customer service is the best I've had for a long time. This store is the reason I prefer to book my holiday with a travel agent nowadays, rather than going online. They're always happy to help and advise me on every aspect of my hols. Thank you for your time and patience and helping me and my friend arrange our special holiday. We'll be back for sure!

Booked a holiday with Emily the other day and I can't recommend her enough! She made sure to help us pick the perfect flights and accommodation for the best rates possible. Absolutely amazing.

Always love booking holidays in TUI Broughton! Staff are welcoming and friendly, the manager (Francessca?) is always ready to help, would recommend booking in store with them for holidays in the future!

Lisa booked our cruise for us today , she was very helpful and informative and gave us loads of advice about cruising , would highly recommend booking with her

Called in today to book a cruise. We were referred to Liz who is their cruise specialist. Liz could not of done enough for us. She was very helpful informative and friendly. We discussed everything we wanted and a couple of our concerns which she sorted out for us straight away. Highly recommend Liz who gave us excellent customer service. Even gave us a great recommendation for lunch.
Thank you

Grace was great help! My boyfriend and I were looking for a weeks getaway abroad and she helped us choose a location and was super friendly. Grace made us aware of flight times and where is best to go for our budget. She put in requests to the hotel so we didn’t have to pay extra, and though none of our discounts worked (ie Airbus, Blue Light or NHS), Grace was able to get some more money off for us. Great help, thank you!