Hays Travel Pontypridd
19 Taff St, Pontypridd CF37 4UA, United Kingdom
3.4
5 reviews
5 comments
JM35+FQ Pontypridd, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Small local agent in Pontypridd we visited hoping not to have to wait hours for a sit down slot. We were sat with an agent within about 10 mins despite a very steady flow of customers and 2 agents.
Rod, who served us, started the search. He listened to our requirements and had the knowledge of areas around Europe and specific hotels that my hubby described as an encyclopedia brain of holidays to suit. Working to a budget Rod said he would work on our requirements over his weekend. He personalised the service by taking my mobile number and after emailing several options, all as per our specification, nailed everything we had asked for and holiday was booked. Really convenient and didn't need to sit for hours in the shop. Rod was fab, second to none service and whilst I am sure the holiday will be fabulous the service we received deserved a 5 before we even go away. Highly recommend and they have most definitely secured a return customer 👌 👏 👍