TUI Holiday Store

Great help by staff who had plenty of knowledge about all locations

one of my favourite shops haha

Really helpful staff and very friendly

Great staff very helpfull

Very friendly and excellent service

Went here to book my honeymoon and it was made to easy by the staff, Zoe knew everything I needed to know and made sure it was all perfect even down to seats and honeymoon requests. They were all so bubbly and happy was a pleasure to be there. Highly recommend this store to go and book with peace of mind. Amazing service.

I went into the shop to book my children a trip to Orlando Florida and do all the parks etc...I am a single mum so budget was important but i also wanted to do everything as this is a massive trip for us as a family. The moment you enter the shop the ladies are so friendly and welcoming. Seren was the lady who helped me, I was really impressed with her knowledge, options and how she was always trying to find the best deal that matched my budget. She gave me multiple options and took the time to explain them all and she gave advice about important details regarding all the hotels, villas, parks, transport, spending budget etc.... she made sure all the dates and travel details of passengers were correct and asked me to confirm them all before booking. After I left I also needed an amendment to the seating on the plane as I changed my mind about something and Seren took all the details and again explained any changes to prices etc.....It is so important to feel confident with the travel agent when booking a trip like this and am very happy with the service I have had and I have already been given excellent and clear information and advice. Everything was easy and I can look forward to my holiday knowing I have everything I need and want. I would highly recommend using this branch.

I always rely on Tui Treorchy to book my holidays. Excellent, friendly service. Zoe and Seren have always been extremely patient and informative. Their enthusiasm gets you even more excited for your holiday! I cannot wait to book the next one.