I am so happy with the service I received when going into the shop. They took their time, listened to what I wanted and gave me lots of suggestions. They were clear about the process and talked through all the aspects and extras of the holiday. Nothing was too much of an ask and every member of staff was helpful and made sure I was looked after. Information was shared with me and it amde booking my first holiday abroad a wonderful experience.
Huw Davies1 year ago
I went into the TUI Ammanford branch to get currency for my holiday that I booked online however I must say the thorough service that I received in store was superb and I felt that they really cared for my needs. It was so nice to have such a personal service which you don't get when booking online. I was really surprised to hear that in store they are the same price as online as well. Mathew was even as kind to make sure I had everything I needed in place for my holiday like insurance, car parking and even offered to get my excursions pre booked. I will definitely be returning to store to book my next holiday. Thank you for your help. See you soon!
Scott Bowen1 year ago
Recently booked my Disney land Paris holiday here with Cerys. All the other staff were very welcoming. I decided to go into store to book as I didn’t know where to start, she explained everything from the meal plans to character dining and the advantages with staying in an on site hotel. Very happy will definitely be back to book more.
Eleri Davies1 year ago
Superb service as always by Tracey . She makes the experience such a joyful one . Have been booking here for so many years i have lost count . She is very knowledgeable and the atmosphere in store is electric. She even got me to download the Tui app and booked some trips :) Will always book here .
Nia Salini1 year ago
Service in Tui Ammanford was first class, professional, polite and friendly nothing was too much trouble. It Will definitely book here again!! 5 stars all round!
Gaynor jenkins1 year ago
Excellent personal service delivery provided from Matthew. All staff are always friendly and respectful whenever we book at the Ammanford store. Many thanks x
Tina Lewis1 year ago
Just booked a holiday with Tracey in Ammanford. She was very helpful and was happy to go the extra mile in order to make sure our holiday was perfect for us. Wonderful
Jeff Clarke2 years ago
We have used this store to book all of our holidays over the past few years .All the team are efficient and professional, nothing is too much trouble for them. Staff are happy to check on the suitability of your chosen resort and recommend alternatives if your not happy with your choice .Lately we had to change a planned holiday in March when a family member had to withdraw for health reasons , the problem was dealt with quickly and professionally with the minimum amount of fuss .We would highly recommend booking your holiday through TUI Ammanford .
