TUI Holiday Store

Such a friendly lovely bunch of staff, I’ve always had such a warm welcome and Kerry has looked after me from booking to take off and always checked to see how the holiday went. Always happy to answer any queries when I pop in, can’t recommend the team enough.

Just wanted to say what amazing service we received from the Rumney branch. Sarah Listened to what I was looking for and found me the perfect holiday. I would Definitely recommend would not got anywhere else. Thank you for your service and I will see you for my next holiday…

I found the team at the Rumney store very professional and friendly in helping me book what was an amazing holiday. Kerry was so helpful and really knew her stuff, no questions were left unanswered and she went above and beyond to make sure we were happy. Couldn't have asked for more. Thanks so much! 😊

Went into the Rumney store to book a holiday and for some personal recommendations. I was greeted by a lovely lady with a smile which I can honestly say was refreshing as these days you hardly see this. The customer service i received from all the staff in branch was so friendly. If you want to book with a Tui branch this is defiantly the one to book through. On leaving the shop with my family holiday booked for Florida I couldn’t be more excited. I will Definitely be returning.

Always book my holidays in the Rumney branch as the girls always find exactly what I'm looking for in a holiday. They always go the extra mile to ensure every holiday is perfectly suited for customers. Thank you Kerry for sorting my holiday to Tenerife it was the perfect location and the information you provided was extremely useful !

Always lovely and friendly staff, couldn’t help me enough! nothing was too big of an ask, can’t thank the girls in the shop enough!! made it so easy to book a beautiful holiday! thank you so much again

We have received amazing service from Tui (rumney brach)
Every time I have entered the shop we have been greeted with a friendly service with staff who are always happy to help.
Thanks to Kerry for finding us our holiday and always going above and beyond to help with any queries we had.
We will most definitely be back to book another holiday and have recommended you to family and friends.

The girls were amazing help! Leah I think she was an apprentice was fantastic and found me the perfect holiday all she wanted to do was help!
Highly recommend the store