PMB Pallet Express Ltd
Furnace Rd, Ilkeston DE7 5EP, United Kingdom
3.5
28 reviews
8 comments
XP85+XM Ilkeston, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Worst ive experienced!
Delivery for item was supposed to be on a wednesday. Took time off work because needed to be there and did not turn up at all!
Then arranged for another time to which we said we need it in morning as we have got to take morning off work again to be there... "No problem" they said will be 1st drop guaranteed! (Item was in Ilkeston) we are in Derby...
When it didnt arrive on time there was a few phonecalls to the customer service... Obviously i was annoyed but still wasnt rude or aggresive but was met by the person on the other end of the phone actually swearing and not helping one bit! He was actually aggressive and made me think that i was in the wrong for phoning them!!! Eventually the item arrived at 3.30pm!!!
Another days money lost and not even an apology from this company!
If you are a business looking to use a courier company do not use these! The company who i actually purchased product from wont be for much longer from what ive been told... And i dont blame them one bit! PMB you're S**T!!!
I was riding a bicycle/scooter and the truck passed close enough to buffet me with wind and I nearly lost control. This incensed me, due to the casual disregard displayed towards a vulnerable rider legally using the road. I would say the distance was 1.5 feet at furthest.
At the next set of lights I confronted them and they were unprofessional and rude and denied being too close which made me even more disappointed. The current passing distance is 1.5 metres for a good reason. Riders are buffeted by the wind created by large vehicles passing.
Called the company to discuss the incident but no reply on the normal number.
I am sure this company are really good at dropping pallets but the driving skills and driving etiquette shown today need a lot of work. No attempt to apologise whatsoever, hence this review.