I have been using this place twice a week for years... tonight the delivery driver gets lost. The food arrives cold and greasy. So I call them ,to complain,their phone manner is disgusting,the guy tells me it can't be cold, and won't swap it for hot food replacement, we'll good bye Istanbul grill I wont be back.. but I will be contacting H.B.C ENVIRONMENTAL HEALTH in the morning.. cant believe you let loyal customers go and treat them this way.. disgusting place Your response is lies the food was cold... and you were not prepared to do anything about it.. so that shows what you think of your loyal customers.. but hey that's your loss my friend and good luck with environmental health tomorrow selaam elikeem
Hayden Pritchard235 days ago
Nice food my mum orders from here a lot and today I got cheesy chips, they were really nice and well cooked, the guy on the phone was cool as well. Maybe next time just add a little more cheese to my chips 😉 5/5 would recommend them!
Maria Lovelock235 days ago
We are regular customers of Istanbull in Waterlooville because they are excellent. They are fast fresh and good size portiond great value for money. Well done to the New Management not been disapointed yet
Ryan Smith297 days ago
I wouldn't even give them a 1 star just got my order and it's wrong for a start and I got kebab it turned up not in a box but in the paper they are an absolute joke shouldn't never order from here wouldn't recommend it at all I'm never coming back again
Karen Harris297 days ago
I have been a loyal customer for years and now is a good time for that to stop. The quality and portion sizes have dwindled to the point of no return. Very disappointed!
Matt wiltshire327 days ago
Been using this place for years Always fast deliver great value , food always hot and fresh . No issues.. please keep it up
Nick Holland1 year ago
Pretty disappointing considering we spent nearly £40.00. The food was cold and and completely swimming in chilli sauce. Surely there is a way to deliver my food reasonably hot? Everyone else can!
Gary Read2 years ago
As I live nearby I went there to place my order early evening time. I had a small doner kebab . The meat was hot & tasty & tender . Generous portion of meat and salad topped with lovely chilli sauce. I thoroughly enjoyed it, nothing was left. Well wrapped for me to take home.
