Rogers of Brock

I Bought my Lexus in September 2022.
Absolutely fantastic Dealership.
From the initial viewing of the car and then the Test Drive which l requested to be an extended one (l have an 80 mile daily commute and l wanted to really get a feel for the car) nothing was a problem.
No pushy salesman or pressure.
Both Chris and Adam were extremely helpful and friendly also the lady on the switchboard too.
The car was extremely well prepared and presented (In better condition than an Approved identical model at the local Lexus Dealership)
The handover process went very smoothly and the After Sales service was excellent too.
Chris assisted me with the transfer of my Cherished number and they even fitted the new plates as part of the service.
I would recommend Roger of Brock.

My son saw a car online that he wanted to view. We travelled across the pennines to view it. The team couldnt have been easier to deal with and offered a test drive without quibble. We agreed a mutally satisfactory deal and all went smoothly with everything agreed completed and collected the car a week later. A couple of weeks later we had very minor problem and I have to say this is where a business shows it metal. They were superb, with excellent communication and a quickly agreed resolution to fix. They really are a customer centric business and I wouldnt hesitate to recommend to family and friends. Thank you for helping my son with his dream car to Chris, Sarah and Adam for helping and making an impression on a 19 year old buying his first "Real" car independantly. regards Steve.

Adam - what a legend! He showed me such patience during my journey of buying my first car aged 42!! He reassured me of the cars condition, helped me to understand emissions etc and included a fresh service, MOT and new tyres the day before I drove it off! I felt very taken care of and extremely reassured and generally had a very lovely time. The car was spick and span and I love it!! I have since called Adam about a hundred times regarding various car quirks and he knows exactly what he's on about and continues to be lovely despite having already made the sale! All in all I would highly recommend these guys as being pro's who look after their customers very well and have high standards. Thanks Adam :-)

Just bought a lovely Merc from Rogers. Really easy to deal with,very professional and did all they they said they would and more. Car comes with free 12 month warranty too. Will certainly be looking to use them again.

Amazing car, amazing service it was so easy to choose, buy and pick up our new car. Thank you.

Impressed with the full and clear information supplied by the company about the car. Friendly and helpful staff who listened and responded to my questions and did everything they promised. All in all my purchase was stress free.
As a postscript to my review I can add that when my car recently needed a repair I was let down by a national chain of repairers because of their closed shop buying policy for spares. It was over the Christmas holiday period and a call to Rogers resulted in their taking over the job of ringing around to find a supplier and arranging for a local garage to fit it and finally liaising with the warranty company re payment. The company didn't have to do all this but they didn't hesitate to help, taking the stress out of a very difficult situation. I can commend this dealer for customer care and service wholeheartedly.

Great car and service, transaction went smoothly. Nice surprise to find 4 new tyres on the car when I went to collect it. Driven 1000 miles in first month car is faultless

Excellent service from beginning to end with Adam of Rogers of Brock. He answered all of my questions clearly and quickly, guided me through changing my plates and organised the new tax payments for me. Extremely patient also when we had problems with the bank authorising the payment at the last minute. Overall, great service. Thoroughly recommended. 100%