Baraza Motors

Barazza Motors is a lovely little family business. Had a great experience buying a car from them, they serviced the car and a fresh MOT before I collected it and all has been fine with my new car so far. Would definitely use again and recommend to others! Thank you!

I am a returning customer. I first visited Baraza Motors to purchase a KA Ford for my wife. We had such a great experience then and I decided to revisit them again. This time I bought a Peugeot 207 two weeks ago. The car was in a good condition and still is. They did a service and MOT beforehand, also completed small work on the car upon request. The car was delivered to my address, although they normally charge for this service but they did it for free. I can only say.. Baraza Motors are friendly, professional. Martha and her husband goes above and beyond to make their customers happy.

I purchased a car from this small family husband and wife business. The car was reasonably priced and was sold with a 6 month warranty at no extra cost. The car came with a new MOT and a basic service completed by the company. Martha and her husband were both very friendly and nothing was too much trouble. I was able to test drive the car and spend as much time as I wanted looking round it.
A couple of days later I noticed that one of the electric windows was only intermittently working and the engine management light also came on. I spoke with Martha and she led me to the warranty company. Most faults were covered by the warranty but the cost of the engine diagnostic check was not. I contacted Martha and cheekily asked if they would pay for this check and they kindly agreed

Service second to none. Would have no hesitation in recommending this husband and wife business.

Sadly I wrote the car off 10 days later.

what a lovely family business, left us to check over the car we were interested in, no pressure, had a nice test drive. They gave my daughter a really fair price in part exchange for her old car. Efficiently did the paperwork and offered a reassuring warranty , especially as no one can predict what will happen to any car old or even brand new, so only time will tell regarding the car itself, but the experience with the sweetest couple ( with very cute kids) was very good and efficient. a small family business, definitely would recommend them, hopefully they will continue to grow and will be able to have a larger selection of cars. shame the office is separate from the car lot, but only a few minutes away, so wasn’t really a problem.

Excellent service from Martha, any issues that I had were addressed promptly that gave me reassurance that she was the correct seller. Although the car I bought had some faults they were quickly fixed and due to her 3 month warranty all of which were free of charge. I've recommended her services to friends and family. And without a doubt if her services are still going. I will return one day for an upgrade of which I would feel comfortable doing.

I had good experience with Baraza Motors. It is a new family business run by husband and wife who are friendly and professional. My husband and I went to look for the Ford KA. The car looked immaculate considering its age..at first the car wouldn't start due to a flat battery, but did mention to me it might not start and they had new battery in hand which they fitted it on the spot. I took it for a test drive and its drove smoothly. The other thing that worth mentioning is the postcode did not take us directly to their office..it took us to other place, but close to their office. They did apologies to us and redirected us to their office, then we followed them to the yard where the car was packed, the yard was very close by. Overall great experience 😊

We bought a 2006 Toyota RAV4 from Baraza Motors in November 2020. Though a new dealership Martha and Billy seemed reliable and honest individuals compared to a lot of other dealers out there. However, things turned sour pretty quickly. Whilst I do not believe that Billy and Martha were intentionally dishonest, they are inexperienced, unprofessional and unable to take responsibility for their mistakes which has left us with huge financial loss in what is a difficult time. I would recommend buying a car from a more established dealership with a high number of real, positive reviews. Full account below:

We bought the car to relocate to France and on the drive there, one of the tire valves was faulty and we noticed a leak on the first drive which could have been very dangerous had there been a blowout on the motorway. Unfortunately this was just the first of a long string of problems we soon discovered. Within a week it was clear that the handbrake was also faulty as we noticed rolling when parked on an incline. We ran an MOT on the car – the handbrake was unsurprisingly a critical fail and it also received major fails for the front brakes and suspension. We initially tried to repair the car but when we began the work, more issues emerged due to the excessive chassis rust (seemingly due to the car being used to tow boats). The cost of the works soon came to over £3000, equal to the value of the car. Eventually the car had to be scrapped due to the mounting costs and the fact that the garage refused to do work on what they described as a "death trap".

Throughout this process, we exchanged numerous emails with Baraza Motors explaining the situation and asking for some compensation, initially for repairs and later to offset the £4200 loss incurred on the car within just 4 months. Unfortunately they were extremely difficult to deal with, ignoring and refuting what we were telling them despite sending all them all the evidence. They did eventually offer £212 which is quite frankly a disgrace given the huge financial loss we incurred, not to mention the safety risk. They kept repeating that the issues were not covered by the warranty, however it is undeniable that the car did not meet the law on used cars; it states that they should be a) fit for purpose, start and stop when needed and be reliable and b) of satisfactory quality (of course a second hand car will never be the same as a brand new car, but we wouldn't have expected to scrap it within 4 months!!). And yes, we did have a local mechanic check over it for £50 but clearly he didn't quite do his job well – though Baraza seem to think that this also absolves them of all responsibility. Unfortunately it is all too easy for dealerships to "get away" with mistakes like these and leaving a review is one of the only things we can now do. On this note, one might find it somewhat suspicious that 2 positive reviews were left shortly after telling Baraza that we were considering leaving a review ourselves...

All I can say is OUTSTANDING, a healthy 4 stars (out of 5) for Baraza Motors. Friendly, warm & supportive family run business. The information that was served by the couple (whom own this business) was first class. Martha was always readily available when I had any questions regarding my vehicle. Will endorse buying from them. #goforit