EachMoment
53 - 55 Pitt St, Norwich NR3 1DE, United Kingdom
4.8
27 reviews
8 comments
J7PV+94 Norwich, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
What was returned was good quality. However.......after a few weeks I had time to check them. I noticed one hadn't been processed and contacted the Each Moment. They said there must have been an issue with it so it wasn't processed, but they couldn't explain what.
I sent it elsewhere to another company who kindly said they would check it free of charge, and it was processed, and yes there was footage on it, precious footage of my children as toddlers. If I had taken Each Moment's word for it I would have thrown the tape away and not known. I contacted the company and they weren't interested, just continued to fob me off, despite the fact I had paid for the tape to be processed elsewhere. Shameful really.
Sorry Each Moment but this review is more about your lack of customer service in dealing with this matter, and ignoring me.
All in all I was delighted with the service from ‘Each Moment’ and would have no hesitation in recommending them to anyone thinking of digitising their old media stuff. I will be rummaging around in my attic where I know I have more film and tapes I want recovering!
An additional plus (especially these days), if you need to contact them their customer service is excellent – very friendly, helpful and informative.
This review is well overdue. I can’t say enough good things about Jude and his team. I had several family movie reels dating from the early 60’s that my grandfather had filmed. My grandfather passed away in 1981 and these movie reels remained stored in a box until November 2021. After losing my dad in October, I was on a mission to get those reels converted into a digital form that was more readily accessible. There was a high level of anxiety in choosing the right company to send my reels to. When I came across the website Eachmoment and spoke to Jude, I knew that my memories would be safe and in trusted hands. Jude and his team provide an exceptional streamlined service from first contact to completion. The pricing is excellent and their turnaround is impressive. I could not have chosen a better company to entrust something that was priceless to me. Jude and his team cleaned and restored my memories as if they were taken yesterday, aside from the 60’s & 70’s decor and fashions giving the game away 😆 Thank you Jude and all the team at EachMoment. It was a very special moment spending time with my grandad and dad again. To anyone with memories sitting in an attic box, I can’t recommend EachMoment enough. A professional and quality service. You will not be disappointed. Thank you Jude! 🎥 ❤️