Aqua Splash Inflatable Assault course

Lots of fun, even when it's raining as you're already wet! Decent prices and facilities given its an outdoor event! We went again the following week for another family members' birthday because we enjoyed it so much!

On a summers day this is definitely a place for the kids/adults. If you go as a group it will be better. They have a cafe on site and redricks glamping is next door they also have massive slip and slide

Went here for my granddaughter's birthday party in the yoga room which was lovely and clean. Used cafe, very friendly staff, reasonable prices. Saw all lake attractions but unable to use due to a bad back, but looks amazing and wish I was younger and fitter so I could have a go on the inflatable assault course and the massive slide. There is also a large outdoor ball pit area which is under cover and costs £6. Never even knew all this was here and I have lived just down the road in Harlow all my life 😂

Went with a group of mates for a friend's stag, to start our slot was booked for 11am the website says they open at 10am but when we arrived they said they had no knowledge of our booking that they thought the first session was midday.

As a result we lost out on a good 25mins of the booking.

After our session we spoke to the manager who stated if we email the office they can sort out a refund for the session as it was their mistake. We've emailed twice and heard no response from the company yet.

As others have stated the facilities are kind of shabby, not well maintained or cleaned many people just change where ever they could wrapped in towels.

The inflatable course was also covered in bird feeces as people mentioned which is somewhat unhygienic.

I can't swim but still wanted to do the experience with our group, I fell in at one point life vest obviously helped but one of my mates had to jump in and help me. Extremely difficult to pull yourself up onto the inflatable with a lack of proper handles and it being extremely slippery.

Their lifeguard stood watching but made no effort to help after I had fallen in and I had to tell the lifeguard to come and help. She looked like I was bothering her by asking this, which I can't understand as it's literally what she's paid for.

Water wasn't too cold but according to staff is 6m deep so keep everything in a locker as I dropped something into the water accidently and was told they could not retrieve it, bring your own lock as none of the lockers have one.

We had great fun here for our day out. The inflatable is in ok condition, could do with a bit of a clean and the changing and toilet facilities are very makeshift. There was also broken glass on the path from the inflatable to the slip n fly so it really is rough around the edges! Unfortunately I had a huge issue with the customer service which is a real shame and would stop me from booking again.

It’s not possible to call as there is no telephone number provided. The only contact method is email. I needed to get in touch regarding a refund due to a booking error, completely my error by the way. I’ve sent multiple emails and instagram messages, over a two week period and have had nothing back. I also tried to resolve the issue in person when we actually visited aquasplash, but was told all refunds have to be resolved via email. I explained I’d tried that and was assured my email would be picked up and the issue dealt with, but guess what……….yep, still waiting even after another prompt!

The inflatable was fun, the staff friendly, the changing facilities really shabby, the cafe good, the after sales customer service non existent!

Whilst we had a good time there are some real safety concerns. I emailed aqua splash, it's been a few weeks and sadly no response.

The course is filthy covered in Goose poo.

There is a tear in part of the course, someone small can get stuck in that bit if they fall in.

Staff were busy chatting and not paying attention. There was complete carnage with some young and distressed children with minimal adult supervision. Staff ignored it.

The girl giving the safety brief was sofly spoken and no one was listening to her.

I managed to break my toe on a grab handle as I fell it, staff were not interested.

We did have fun but please bear in mind some of the Safety concerns.

Had lots of fun on the inflatable, however some parts were ripped and of concern if someone were to fall through it.
The biggest let down are the 'changing rooms'. Stony, dirty floor, thinnest of benches around the edge. Some hooks and basic rubber matting could improve things drastically, at not a huge cost. Impossible to get changed out of wet clothes and keep your dry clothes clean.
Lockers available, though very small, and you have to bring your own padlock (luckily I'd read this) but small holes so not all padlocks fit through.
It's such a shame that these facilities let down what could be a great place to visit.
And don't get me started on the toilets.....🤣

A great day for all of us. Dom and his team done a great job ensuring everything was perfect. We were a party of 4 aged 7 to 40 and we all had a great time. Thank you Dom.