The Wine Room Mapperley
962 Woodborough Rd, Mapperley, Nottingham NG3 5QS, United Kingdom
4.5
151 reviews
8 comments
XVPJ+23 Nottingham, United Kingdom
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Monday: Close
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Tuesday: 12–23
Wedneasday: 12–23
Thursday: 12–23
Friday: 12–23
Saturday: 12–23
Sunday: 12–23
Really nice food and very friendly staff. 50% off in January 2023 which was a bonus.
I would recommend the food here. Easy parking too.
Then we were told our “table” was ready upstairs. Now as we had been called the day before to confirm it was drinks and dining. Imagine our surprise to be seated at a tiny circular bar table right at the front of the bar as if we were the entertainment.
The two staff upstairs clearly knew there was a balls up as they both avoided eye contact with us for 15 minutes before I asked if our dining table was ready.
The receding guy I spoke to after explaining the issue just said “oh sorry someone should have called to confirm you were eating”
When I said they had he just shrugged his shoulders.
Primark level customer service, thanks for ruining our plans….
My only regret is I never visited sooner as I took the name literally and don’t drink wine lol .