Tokyo Joe's
29-33 Guildhall Walk, Portsmouth PO1 2RY, United Kingdom
3.8
451 reviews
8 comments
QWW4+CP Portsmouth, United Kingdom
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Monday: 20–2
Tuesday: 20–2
Wedneasday: 18–2
Thursday: 20–2
Friday: 20–4
Saturday: 20–4
Sunday: 20–2
Tuesday: 20–2
Wedneasday: 18–2
Thursday: 20–2
Friday: 20–4
Saturday: 20–4
Sunday: 20–2
After paying for my drinks (the card machine reading accepted - and the money coming out of my account), I was asked to repeat the purchase because it didn't go through.
After explaining it had, the unstable staff member repeated "I'm not stupid" among other things, while raising her voice.
Have you ever heard of customer service skills? Imagine this occurring in another hospitality role like a cashier at Tesco's, it's unreal.
Luckily it was Friday, which meant I could finish my bitter drink and move to Astoria quickly.
I wouldn't recommend this place, except as a stopgap ONLY on Fridays. Unless you like paying double for drinks :/
Edit: oh, and the bar was fairly empty too! You just turned away paying customers!