Caffè Massarella

Very impressed with the service and staff especially Rose with her very warm and welcoming smile. Coffee and food is very good as well!

The cafe looks out into the market square and the decor is nice but the service is incredibly slow. I am always reluctant to go for that reason.
Last time, one member of staff served while another let me stand there waiting for ages as she unloaded a few glasses very slowly. She knew I was there but failed to acknowledge me.
When I was served the serviettes were ceased and the cups had dried out bits on them presumably from the dishwasher.
You may wonder why I return....
positive points are that the tea is reasonably priced, good quality and there is usually a good selection of cakes & snacks on offer.

This spacious, comfortable and filled with natural light from the windows, coffee place, is inside Pearsons Department store in Enfield. Serves great coffee and toasties as well as good substantial salads. The cake selection is very continental and like home made Italian patisserie. Great stop off place whilst shopping. Highly recommended!

Clean surroundings with very friendly staff. My friend and I ordered the sourdough bread with melted cheese and a side salad and a lovely cup of capacchino. Will definitely be returning whenever I am shopping in the area.

Took a trip on Thursday 7th of March &waited over 15mins in the queue for 2 cups of tea....
Staff were very much on a cloud of their own
One of them was singing which I think was not very professional !
Cups were dirty & I think it's not what it used to be 😐

Nice cafe with a good selection for lunch, staff can be a bit abrupt

My wife and I had a great little lunch in Cafe Massarella this afternoon.
My wife's sourdough toasted cheese chutney sandwich was well very tasty whilst I had the best almond croissant I'd had for ages.
Nice tea and mocha too.
All served by two very helpful and pleasant assistants.

The best coffee, the best staff and love the Minestrone 😍😍