The redlion inn pendoylan
Pendoylan, Cowbridge CF7 7UJ, United Kingdom
4.5
97 reviews
8 comments
FJJV+9W Pendoylan, Cowbridge, UK
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Monday: 13–23
Tuesday: 13–23
Wedneasday: 13–23
Thursday: 13–23
Friday: 13–23
Saturday: 13–23
Sunday: 12–23
Tuesday: 13–23
Wedneasday: 13–23
Thursday: 13–23
Friday: 13–23
Saturday: 13–23
Sunday: 12–23
Having lived locally ever since childhood I decided to treat my husband to a meal in the restaurant for his 50th birthday.
On arrival we were not allowed to eat in the restaurant as it had been booked out by a private function and were ushered into the bar area to eat.
The tables were dirty & sticky and the radio played loudly throughout our visit which made quiet conversation impossible. Other guests also complained about the loud radio but it was not turned down - so the ambiance was not ideal.
When the tables were set the cutlery was dirty, faded and scratched, again not ideal but something that we tried to ignore.
When our drinks arrived my Diet Coke was flat and so was my husbands pint of larger - we did complain about this - but when the drink was replaced it was also flat so we didn’t have a drink with our meals, but we didn’t bother to ask again as I’m sure we would have had another flat drink served to us so we just left them on the table untouched.
When the plates arrived before the food they were both very dirty and covered in oil and grease so we asked for more plates, these were also dirty.
Our food then arrived while we waited for more replacement plates, when they arrived they were also dirty.
I took the replacement plates to the bar and asked for clean plates to put our food on and when they arrived they were also dirty and had sticky, gooey stuff on the rim, it was very off putting.
We called the waiter over again and showed him the plates - and my husband gently rubbed some of the oil stains with his white napkin to show the waiter how dirty they were and there were yellow oil marks straight away on his napkin- after asking for a fourth set of plates (still not clean when they arrived) we decided just to eat as our food was sitting on the table and was quickly going cold.
The food was tasty but the serving dishes were also dirty, grubby and oil stained and the tables where other guests had left were not cleaned or cleared. The guests on the table next to us moved seats as their original seating area was so dirty and sticky too.
We couldn’t eat the whole meal as the radio noise was dreadful - so we asked for the food to be bagged to go - which was most of our meals only to find when it had been bagged to go most had been thrown away by the staff and only two tiny trays of rice had been bagged for us.
We paid, spoke to a member of the bar staff about how disappointed we were with the whole experience and we left - totally deflated that our imagined romantic Indian meal in a beautiful restaurant for my husbands 50th birthday was ruined.
Instead we paid the same money to sit in a noisy bar, with dirty tables and cutlery , were served flat drinks twice, had to ask for our dirty plates to be changed 4 times before we gave up as our food was getting cold and when we felt so uncomfortable that we wanted to leave only a portion of our food was bagged to go.
For this we paid in full and got a shrug and apology off the guy serving behind the bar.
Sadly I cannot recommend this restaurant - it rounded off an otherwise lovely 50th birthday with a very disappointing and unhygienic restaurant visit.
You cannot go wrong by trying this out, it is worth more than the unbelievable low price!