The Flourmill

Waiting 4 hours, for "Pete the Pirate" to rock up close to 11pm, and then queuing for a crammed and uncomfortable 45 minutes for Pete to leave without saying a word was a waste of money. So many people complained to the so called manager, who refused to give his name for a compalint, as well as refusing to give our money back. Later I found out his name was Nicky Grimstead. I advise anyone to avoid spending money for a "guest appearance" because blink and you'd miss it! £10 to get into the Flour Mill in Blackwood! Absolute joke along with the manager and rude staff who don't know customer service if it slapped them in the face! Also the wet floors and poor floor fixings while queuing in the mass of disappointed fans. Never go there again, and will never speak well of the place to anyone.

In relation to video being shared on social media this company emoyees doorstaff who chase down homeless people and throw them around to which the video clearly shows, Avoid this place at all costs, As yet the flourmill have taken no responsibility which says it all

Totally shocked after seeing the SIA "approved" doorstaff beat an old man. Management need to do something before someone else does😑😑 .

Please respond to the disgraceful behaviour of your doormen as clearly its not acceptable to any decent establishment is it? See video doing rounds....

Avoid # the staff can not not put on heating so freeze! You would think in a pandemic you would do the up most to make the customers that come out to support local businesses feel comfortable not wish the flu upon them ! Once again flourmill fails ! Get a good owner !

I went in to see what it was like the staff at first was very friendly. But as I approached the bar there was a young lady propped up on it holding on it seemed I ordered my drinks and turned to the the young girl and asked was she okay and she stumbled and stood on my ankle and then fell to the floor the bouncers came and ushered her outside. I complained to the bar staff and then was greeted by the bouncers who tried to usher me outside but as I wasn't drunk they left me alone. I definitely won't be going back

Don't expect to be served by someone that's sober cose that ain't happening people are smoking in the toilets and vapeing in the bar its not the cleanest of places

Great customer service! Nice drinks! Great bar we will be back 😀