The Gatehouse

I truly wish that I could rate this establishment zero stars, I cannot put into words how atrocious our visit was this Sunday afternoon.
The barman coughed in my face without putting his hand to his mouth and proceeded to charge me a little over £5.50 for the worst pint of Peroni that I have ever tasted.
In the two hours that we were there they never attempted to clear a single table around us. Eventually my partner, whilst queuing for 18 minutes just to order a drink, asked one of the bar staff to remove the dirty plates from the next table. Said bar staff wandered over and looked at the filthy table, huffed, and wandered off back to two other bar staff chatting and looking at their phones.
I would sack every single one of them, bone idle is an understatement.
Stupidly we ordered some snacks, onion rings, frozen and processed, dirty fries, poor quality with chili sauce on them, cauliflower bites, inedible.
The amount of people that left the building because they could not get a drink in a timely manner was astonishing, you have to queue up with people queuing to order food.
The menus were absolutely disgusting, covered in sauces, sticky, filthy, and not once did I see a table being sanatised in my two hours here.
Clueless.
Dogs are not allowed inside but OK in the outside seating.
As for your response, what kind of hilarity is that... The majority of the staff that I witnessed do not know the meaning of hard work.

Lovely staff, nice food, excellent service.

Lovely pub. Good food at very reasonable prices. Wide variety of food options. Friendly staff, nice decor. Nice garden and outside seating area. Ample parking.

There weren't enough staff on, the few that I saw were working hard. Unfortunately the gammon steak I ordered was solid grizzle, the sauce was wrong, and I got onion rings instead of fries. I decided not to complain as the staff are clearly trying their hardest.... the tables are also very sticky.... maybee chance cleaning product or teach staff how to use them.

Never been in before but called in on a Friday night.
We both had steak on a bed of onions and peppers with chips and onion rings. The steak was piping hot and gorgeous. We really enjoyed the meal and found the prices very reasonable.
We are going again in two weeks 😀

We popped in here around 3pm on a Friday for a quick bite to eat.
The place was quiet and clean, staff helpful and friendly.

For the price, there's not much complain about food wise. All day breakfasts 2 for £11, not a huge meal but enough at that time. They had been plated up very greasy which was a bit of a let down and it did look very sparing dishes up on that size plate.

Such a poor service, we arrived at 19.15 and were rushed to order our food as they wanted to close the kitchen even though when I rang previously they weren’t closing the kitchen till 20.30 - there were 8 of us who ate, each person had a starter and a main, the food wasn’t too bad, you get what you pay for, we asked for deserts at 20.20 and were told they weren’t serving anymore food. We sat there and finished our drinks off, around 20 minutes later a waiter walked past with 3 bowls of desserts. We questioned the waiter and he said “he’s the boss not me” so we proceeded to ask the manger of the night Jamie and well let’s just say he needs retraining in the customer service department. It was such an unwelcoming atmosphere, the rudeness was unbelievable, he proceeded to tell us how he hadn’t hit the target in profit for this evening however happily shut the kitchen early and turned away all 8 of us wanting to pay for desserts and another paying customer wanting a full meal previously. Honestly this place needs a complete turn around or the management need to change some things as it’s just not working - it’s just disgraceful - don’t get me wrong some of the staff there are lovely and try and help wherever possible, but unfortunately the bad out ways the good.

Will not be returning.

Menu items we wanted were unavailable on the app. Then we decided something else. Was waiting 15 minutes before someone approached and told us there is a 45 minute wait on food. Then 5 minutes later (20 minutes after ordering) someone approached and told her our drinks were unavailable.

Sat near the kitchen and the stuff that came out the waitresses mouths was awful. Also heard a customer ask for a takeaway box and waitress didn't stop walking and shouted "hang oooon".

Food came quicker than expected after 25-30 minutes. Chicken was white with zero colour or flavour. Ordered with BBQ sauce after a choice of Texas or Korean sauce and was passed a bottle of BBQ sauce. Chips were either soggy or undercooked. Corn on the cob was bland. Burgers were bland and messy.

Also there was food and dirt splashed up the wall near the kitchen. There were loads of dead flies in the light. And the table was not cleared so we ate with other people's dirty glasses on the table. Marks all over the walls. Wonky lights.

Not usually this picky but after terrible food with awful service, we started noticing everything else.