Horse & Groom

Strange place, I stopped in here for some dinner a after work a few weeks back before driving home. Half the small menu was off which always annoys me. When the menu is just a printed a4 sheet of paper I never understand why places don't just strike off the meals they no longer have for that service/day.

Three times the staff left me or my mate stood at the bar waiting while they either had a chat with what appeared to be a friend or cleared an empty table in what was a pretty empty pub. Yes I appreciate tables need to be cleared but service is priority surly.

The burger I got was indeed very tasty. I'm often not a fan of pub chips but these were top notch. If it wasn't for the service issues I'd have given a 5 star glowing review just for a burger and chips it was that good.

My final frustration was being asked to go inside at 9pm by staff. My friend and I were sat drinking soft drinks and coffee in the garden so no risk of us making mid week noise to upset local residents yes staff told us we were to move inside. It appeared to be so they could close that area early so they had less work to do later. We'd have happily sat drinking coffee until closing but instead went to my van where we chatted for half hour watching the staff tidy up.

Now I'm sure the Horse & Groom isn't going to struggle off the back of this review. If I lived locally I'd go there for the food itself. But hopefully the management will have a word with their male staff about hospitality priorities such as serving the customer first so they can spend money and sit down rather than leave them waiting while they ensure their shift is over as soon as possible.

I popped into The Horse & Groom for dinner with a friend. It is unrecognisable since I was last there a few years ago. The pub has been completely refurbished and is a great environment for drinks and good food.
The food is homemade, delicious and reasonably priced. The chicken wings and hummus starters were excellent. The Horse & Groom burger was brilliant and my friend, Mike, thoroughly enjoyed his lamb kleftico dish.
Gracie looked after us well and we will certainly be back again soon.

I saw that the reviews for this venue were really good and so we chose this venue on our way back from Howlett's wildlife park. It was delightful. Thank you to our server Clara, super efficient and lovely to boot. Food is delicious. We had the Spich Chicken Burger and the Chicken Kebabs. Delicious, finished off with a glass of Pinot. Lovely afternoon spot, smart feel without feeling over done, super relaxing atmosphere too.

Had the best time at the H&G tonight, food was amazing, atmosphere buzzing and the staff were friendly, warm and welcoming. We were a noisy table of 7 ladies and Ronnie, our waitress, was more than happy to look after us without complaint! Thank you so for making our evening such a great night.. we will be back! Special shout out to Tina for being such a fantastic hostess xx

Thoroughly enjoyed our visit to the Horse & Groom. Great looking gastropub with hearty portions of food. Burgers were really filling…didn’t need the starter. I think the best part was the service which was very friendly and accommodating. Makes a big difference. Would definitely recommend this place.

Wow - what a wonderful experience. My partner , little daughter and I met our friends and their little girl there today and felt the need to leave this review …
Waitresses were full of character , fun smiles and , professionalism and just lovely with our girls. And then the manager / guy waiter came and spent time with them and just made the whole experience lovely. Very very good food , fried chicken burger , burger , mac and cheese , fish and chips and all desserts all AMAZING. Will definitely be coming back here again. Many thanks Becky and family

Been many times in the past but been a few years since our last visit and have to say it's not a touch on how it used to be. Only person happy with their food was my wife who had mussels. Staff really friendly but didn't make up for the very poor food. Great shame as have had some lovely meals there in the past .

Yummy food, friendly staff, lovely ambience, we can't wait to go again. Thank you