The Rose & Crown
Green Rd, Thorpe, Egham TW20 8QL, United Kingdom
4.3
1 reviews
8 comments
CF22+H9 Egham, United Kingdom
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Monday: 11–23
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 12–22
Tuesday: 11–23
Wedneasday: 11–23
Thursday: 11–23
Friday: 11–23
Saturday: 11–23
Sunday: 12–22
Once we were seated it took half an hour for someone to come and see if we were ready to order, we placed our order and I was very specific that i wanted the larger steak (not sirloin) and for it to be cooked medium. Our starters arrived around 20-25 minutes after this (so 90 minutes after our booked time), and our mains arrived 45 minutes later (over 2 hours by this point). I hadn’t been given the correct steak and it was also under rare. It took 25 minutes for a check back, by which point my husband had finished eating. They re-cooked a new steak, the correct one, and it arrived 20 minutes later.
From our booking at 7:30, we spent over 3.5 hours here for a 2 course meal. The wait times are frankly horrible, multiple times when ordering a drink, it took over 20 minutes for the drink to come. We even had to ask them to turn the lights on, because we were sat in the dark.
I struggled to even give it 2 stars because of how terrible the experience was, but the food, when it did arrive, was amazing!
Overall probably won’t visit again in the near future, which is a shame because a lot of work has been put into an outdoor refurb since our last visit. However, it doesn’t have the service to match the food quality and aesthetic of the pub.
Thank you all.
Baby change facilities in ladies bathroom.
They encourage you to use the app but it's not really fit for purpose (e.g. you want to see all allergens on the menu but then it might not even be available on the actual menu itself. App requires a login/email address.