J D Wetherspoon head office

Me and my family have personally been targeted in 2 weather-spoons in the past month for ‘looking like a ‘ traveller’, after being questioned if we are traveller in a weather spoons in Newport, we was removed from the premises as they assumed we was traveller because we work at the local festival. They wouldn’t give us a reason why we had to leave, but mentioned that we ‘look like travellers’. We asked for their name so we could make a complain, they wouldn’t give us their name or any information on how to make a complaint. Me and my sister was just trying to relax before our ferry home after a long weekend of working. We feel highly discriminated. Even though we ate not traveler.

The Lantokay, in Street Somerset generally good staff, food always very good; on Tuesday 30 August my husband and I witnessed and experienced the excellent service, given by a young staff member by the name of Finn. What an attentive, charming, well turned out young man. You have employees at other Wetherspoon’s who could learn a lot from him.

The Mary Shelley in Bournemouth.
Sat outside with one of our dog's. My friend was purchasing a drink for us both , when a staff member stated rudely" dogs aren't allowed "as she was chewing gum then spat it on the floor.
I politely asked why ? The staff member could not answer . I explained we were only sitting outside , to no avail . She called the manager ( no older that 20) who shouted at me again stating no dog's ..." No dogs policy you need to leave now "
THEN PROCEEDED TO TAKE PHOTOS OF US.
My friend by this time has purchased said drinks and brought them out side . To witness this verbally aggressive attack.
My said friend burst onto tears and we left . Other patron's were disgusted at this approach from YOUR STAFF.

I know Wetherspoons Manager have the right to refuse people of the license holder for no reason fine I understand a bit. But what don,t understand Is I got mistake and identity at horley Wetherspoons I was not in watherspoon 8 oct I went to see abba in London . I got kicked out for no reason on 9 oct because I was supposedly Abusive behaviour on 8 oct which I never did as was not at the pub atll. The pink hair girl manager and chef go to manager I thought you said She was they On 8 oct which I was not atll. I was there two weeks ago in Horley Wetherspoons she never kicked me out than. They making stories up about me which I think it’s very unfair Wetherspoons got to changed their policy because it’s not fair. Disability discrimination act in 2010 as I have learning disabilities autistic and Mental Health that really damages a person and affects them. I can’t do nothing about it I can’t talk to them because they’re refuse to listen to me and I can’t come in there or they would call the police so not worth it. And that was my nearest Wetherspoons. They for CTV footage shows them I’m not they 8 oct. They are practically accusing me of hitting staff and the Manager and the chef I do not physically do violence of any kind I don’t believe in violence it’s wrong.

Fruit machine owed me £102 from last night. Popped in today, to collect it. I was met by a rude, obnoxious, manager. Who abruptly told me that I wouldn't be getting any money until next Wednesday ! This can't be standard procedure, surely ? Probably trying to stiff me. I've reported him to J.D. Wetherspoons. Let's see what happens !

Access button for disabled persons assistance not working, staff using accessible toilet as their staff toilet. No toilet checks. Try to value disabled customers a bit more by fixing these issues. The accessible toilet isn’t there as a privilege. Head office will be contacted.

Cabot court hotel, Weston-super-Mare. Bar staff are unprofessional, shouting across the room at each other, personal conversations, not work related. Swearing in the conversations. I was out for a drink and a chat with my girlfriend, we couldn’t hear each other half the time.

Contact head office, as we had very bad experience at the electrical wizard in Morpeth. The manager Laura excuse me and my friends something disgusting which another customer had done. Had an email back, more lies has been told abot us which we are not excepting. We will be taken this further and under no circumstances will this be getting dropped. Laura's management skills is absolutely disgusting.