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The Lower New Inn

48 Newport Rd, New Inn, Pontypool NP4 0NU, United Kingdom

The Lower New Inn
Pub
4.4
352 reviews
8 comments
Orientation directions
MXMV+98 Pontypool, United Kingdom
+44 1495 427040
lowernewinn.com
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Monday: Close
Tuesday: Close
Wedneasday: 12–16
Thursday: 12–16
Friday: 12–16
Saturday: 12–16
Sunday: 12–16
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Andrew Spencer
Andrew Spencer1 year ago
First time we have been there since the new owners and what a difference. Nice relaxed atmosphere, staff were excellent and the food was very good. The price is pitched right when you take into the food, service and atmosphere. Would recommend and will be coming back soon
Sally-Ann Bowden
Sally-Ann Bowden1 year ago
Met up with family for a celebration. Food was lovely and service was good but the table was not clean. It was sticky to the touch all over and there were traces of hard, dried sauces/gravy right where my forks were placed. Others on our table had the same thing at their seats. It really doesn't take long to wipe down the tables properly between covers and it would have made a nice family meal a better experience.
Richard White
Richard White1 year ago
I was slightly disappointed with the evening experience on Saturday 15th October 2022.
The food was a good standard no issues there.
The problem was linked to the atmosphere, half the lower area was allocated to a single party with excessive noise, wooden chairs on stone floor moving constantly with the young guests.
We were seated on a table for two which was very small with the constant staff going back and forth behind my seat.
Not a pleasant setting on a romantic table for two.
Not the special feeling that I had anticipated for a place where the bookings are very limited.
Abbie Roberts
Abbie Roberts1 year ago
Visited tonight for one last date night before our baby arrives ie a special occasion for us both that we were looking forward to. The food is delicious and can't fault it at all. However, the blonde short waitress is an issue (other staff all lovely and friendly). I literally didn't see her smile once the whole evening and she made us feel as if anything was too much trouble, like asking for a steak knife for the fillet steak. The bigger issue though was that I asked if it would be possible for the bruscetta with goats cheese to come without the goats cheese as I'm pregnant and can't eat goats cheese. She just responded with 'no'. My partner ordered this for himself and the goats cheese was just placed on top so absolutely could have come without it. This was disappointing and made me feel like I asked for the world. Just be a bit more accomodating !
Suzy Williams
Suzy Williams1 year ago
Food was good but the staff not welcoming the lady wasn't very pleasant at all . Even when smiling back she just had the straightest face ever my friend & I thought very strange if you work in hospitality which we both have that's all part of the job even in a pub & not a 5 star hotel.
Mark Elliott
Mark Elliott1 year ago
Nice place, friendly staff, good food,
Held back one star 🌟 as the Cutlery was dirty and had to be changed for two or us.
Toni Pask45tky
Toni Pask45tky2 years ago
A date night very well spent at The Lower New Inn. We are so blessed to have such a beautiful pub with amazing staff down the road from our home. We dont always have the time to visit but when we do its a real treat. Excellent food, standards do not slip here. Hubby had the Cider Braised pork belly which was cooked to perfection, i had the stuffed chicken supreme which was delicious. All serving staff cant do enough for you, and we used a gift voucher from christmas towards the bill, no issues there. Always a delight to go back. Thank you LNI xx
Rebecca Watkins
Rebecca Watkins2 years ago
Lunch date! Food was amazing! staff very friendly and helpful nothing was to much trouble for them, definitely recommend this restaurant thank you all for a lovely lunch.
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