BH Live Active, Pyramids

Kids enjoyed themselves with the waves and the slides, but...
One of the pools, the lowest, wasn't open for some reason, although the snake slide next to it was. Other parts of the place looked run down, with worrying looking rust patches quite noticeable. Some of the water sprays weren't working either.
Yet the worst part of the visit was the staff turning us out of the water and making us stand by the waters edge for five minutes or so. Eventually one of them started making an announcement that was near inaudible - apparently there was no chlorine in the pool! Therefore everybody trapsed off to the changing rooms to get dressed; not enough room for the 100 or so to get to the showers, the lockers, etc. People appeared to take up residency in the family rooms so my young daughter and I stood for what felt like forever, waiting in a cold, breezy corridor. We are in a state of undress and the place is freezing!
Not the best visit.

Great play area which is huge and lots to do. The play area is really clean. Nice cafe area. My only issue is session times which appears to be an ongoing feedback ... In the week there needs to be 2hour toddler sessions, an hour is not long enough for my toddler especially when you stop for a snack it doesn't justify the drive or wear him out enough so wouldn't revisit until this is available (all day not just the 4pm session) which is too late. I don't know any softplay centres locally that are only an hour long it makes this place uncompetitive.

I'm giving the "gym" at the pyramids a five star rating because I've had the most wonderful experiences since I started there nearly 2 weeks ago..my wife and children swim at mountbatten so we have a family membership but I've always trained in my home gym so i went along to see,what fantastic staff! Ally, Shirley, Dan, Everyone so sincere!

Been here before a and the kids love it, just disappointed that today (Sunday) they have reduced staff so no trampolining only 1 hour instead of the normal 2 and no kitchen. Plus despite only half the time with reduced facilities it's still 3/4 of the normal price. Seems to be designed to rip you off!

Since the new gym opened it is inundated with teenagers crowding around, not using equipment correctly and groups of them hogging machines. I ended up cancelling my membership because it was unnerving going for a workout with all the machines being surrounded and being stared at as you're doing your workout.

Took out a 1 month contract. The advisor to get extra commission has put down a 12 month contract. I've cancelled my direct debit and now have an external company chasing me for money, this has affected my credit score. Stay away with all costs

It’s so convenient as it’s just round the corner from me. The gym is so much better now: not too packed with machines it’s just enough equipment (all you need really) modern looking, clean & friendly staff also. Will be my go-to from now on 🙌🏻

What a fantastic place this is. Clean in all areas, including the toilets which are in the studios. The Manager, sales team, Gym Staff and the Instructors are all so welcoming and friendly. Non judgemental place to train, I highly recommend the Tai Chi with Cristian and Yin yoga. Personal Training with Dawn is brilliant, challenging but brilliant. GREAT TEAM, GREAT PLACE LEADING TO A GREAT LIFE.