Everlast Gyms - Cheltenham HC

Whilst you can tell the in-gym staff are trying their best, they're fighting uphill against a stone-age IT system that makes the gym-user experience dreadful. Whether it's updating a payment method, checking into a class, or accessing the app (if you can call it that), you're going to get hassle.

As a pointer, the gym is near unusable between the hours of 5-7pm because of how busy it is.

I'm sure others have had a decent experience, and there's some good things to say about location/parking setup/equipment quality.

But, personally speaking, I wouldn't recommend Everlast Cheltenham.

No air con, lots of holes in the floor of the studio, broken machines haven’t been fixed for months, all of the sun loungers in the pool are broken, the water fountain is broken, benches in the locker room are warped and splintered.

Use the money I’m paying you each month to fix the stuff which is broken.

Only positive is the classes and class instructors are really good!!

Gym is conveniently located in the town centre. A good range of equipment. Generally satisfied however, the changing rooms especially showers and loos need a refurb. Most staff are pleasant, not all though unfortunately. Customer service could be better.

A fitness center with everything you need, including: many cardio machines and strength machines for every taste. Personal and group lessons are also available. The great advantage of this hall is the presence of its own swimming pool with two saunas (a steam room and a regular semi-wet sauna). The pool is quite large and swimming in it after workout is just the thing! Among the disadvantages, I can voice the lack of built-in locks in the lockers, so you will need your own pocket lock to lock the locker (although this problem is being solved, as the establishment plans to make new built-in locks soon). The second inconvenience is that it is a bit crowded and sometimes you have to wait for the machine to become free, but I think that the crowd is a good indicator for the gym, it shows that many people are also interested in this gym. That's why I put 5, everything suits me and the training is super effective!

Fantastic gym. The facilities are top and it's located just a few minutes walk from the town centre.

Great gym although very busy at peak times. Staff are helpful and knowledgeable. Good facilities.

I changed over from its sister gym sports direct to everlast at the brewery.
I like the pool with the low lighting, although a lot of steps to get down so would be a struggle for people that struggle with stairs and the lift is always blocked as has constant stuff in front of it, so although it works , it's not usable. The sauna is great,, but the steam room has been out of use more times than its been open. Showers are lovely and hot.. changing rooms are spacious with lockers, although only 2 cubicle changing rooms for those that want to change more privately. The gym can be a bit daunting with the layout, but has the equipment you need. Weights section is across the room down the stairs.

Opening times and days would be handy on a board for when they decide to close early for bank holidays and other days, as there's been a few times I've turned up to find they've closed early and nothing has been updated on the website or inside the gym. So that could be a little clearer.
Also an updated family and swimming lessons timetable would be great , as its a nightmare for people that want to do continuous lane swimming.

A bit understaffed. Pool can be a bit crowded... too many things out of action and having pointed out there was poo on the dressing room floor twice, I was astonished nobody rushed to clean up! Dreadful. Hardly exclusive