Bannatyne Health Club Folkestone

Staff are friendly and welcoming.
I have used the coffee shop, cafe, sports shop and the swimming pool, jacuzzi, sauna and steam room so far.
I will add notes (if i can) for gym area and classes at later date once I have attended there - although initial visual appearance of gym area and numbers (at the times I have been there) looked reasonable to good with multiple machines of different types, space and availability on most it would seem.
The pool was not crowded and lanes were marked off with sufficient space to swim at my own pace. Even when the aqua aerobics was on, there is still a lane to be able to do lengths.
There is a water fountain and 2 loungers.
There was room in each of the other areas, jacuzzi, steam and sauna rooms. The jacuzzi is quite large and spacious and the jets are good. I still haven't figured out what the gold butterfly type shape is, which appears to be stuck in the ceiling vent above it - but perhaps it is a sensor of some kind.
They all appear to be cleaned regularly and I have seen water samples being taken.
Changing rooms are spacious, with cubical to change in if you want to use them. Swim wear spin drier, hair driers. Tvs with news on.
At the front desk, the coffee is Starbucks, from an automated machine, but is actually okay.
There is a selection of sports wear, gym, and swim bits and pieces goggles, hats. Plus audio and phone accesories.
Car park has always had spaces.
There is an app which you can check how busy the site is. Book classes. You get a wristband, which allows access to the centre, is the key for your locker, plus if you want can be set to purchase goods at the front desk, this then affords a discount on some products.
There are no sports halls for badminton, tennis, basketball, etc... but there are some rooms where classes can take place, including a dedicated spin room.
There is a stand up sun room - can't comment, not used it.
I feel this site would benefit from some area or option for spa type treatments, a hydro pool or similar, although they may be pushed to include this within the rooms and space they have.
I am not sure if or what the 'busy' times are, the above is based on various visits at different times.

Sadly going downhill rapidly. Only 1 of 3 poolside showers working. Steam room not hot enough, jacuzzi cold. Where are all the mosaic tiles going to in the steam room? I belong to a lower tiered Bannatynes which is in far better condition and we still have wet kit bags. Come on - pull your socks up! You have paying members who are all saying the same. Save it before you go down the pan completely!

Lovely staff - they're always really helpful and nothing is ever too much trouble :) bannatyne is always really clean and tidy, the equipment is always clean and so are the changing rooms!

Still trying to cancel my membership after suffering side effects from meningitis, disgusting service, just out to take as much money as possible

Awful and expensive. It is not a gym for the serious athlete. I tried to cancel my membership but they would not allow me because of the terms and conditions that I had signed. I ended up just leaving which was costly as I had an annual membership. I tried complaining to their HQ but it was difficult to make contact with anyone there. Never again.

Visited many gyms throughout my lifetime and Folkestone Bannatyne rates as one of the best. Friendly, clean and well maintained. They run a tight ship here!

I come here every day to do an hour or so swimming. Lovely, clean facilities, and very helpful, polite and pleasant staff. My one bug bear is that the pool is not very often regulated, as in people swim wherever they like, which is as one of the much faster swimmers, very frustrating to have much slower people who should be using the slower lanes or the other half of the pool using the slower lanes, and just chatting at the the ends, often in pairs making it very difficult at times to maintain a decent speed and finish complete laps as people just stand at the ends. I understand people use to pool to relax, but for a person that uses the lanes to swim a full hour it makes it very difficult and awkward asking people to make room for proper swimmers.

Really nice pool and atmosphere. Staff care about your physical development and took the time to get to know me and my goals during sign up. Relatively new to this gym, but very happy with it so far.