Fitness First Harringay

Lots of equipment, good size. But the showers were very gross.

The gym is ridiculously overpriced and the company in general has a very heavy focus on just making money rather than customer satisfaction. Bathrooms are often dirty and it’s extremely small and cramped in there. There are other gyms that are much cheaper and basically the same standard as this one. Machines are limited and usually super busy as well so over.

I didn’t rate the customer service either. Probably one of the least understanding teams I’ve dealt with.I got lured in by a deal only to find out it doubles after 2 months. I was misled by the team when they gave me the initial price and I should have read the terms and conditions properly - however when I tried to cancel my membership customer service were extremely rude and condescending and made me pay an expensive cancellation fee despite complaints of being misled from my side. They sent me screenshots of their t&c’s and were like ‘well you should have read this’. That’s fair enough, but if you’re going to lie to your customers and then hide information in T&Cs then that is just not acceptable and very scam like. Definitely avoid.

I’m taking the time to post a positive review. Been using this gym since 2019 and I made a few friends, got myself a hot body, and enjoyed every type of workout with existing equipment. I am learning to adapt my routine such that I arrive when it’s not busy and u get to use all equipment I want. Everything else is clean and accessible. Most importantly, the staff are just awesome. If you want to join, go for it - it’s an investment in yourself and it’s the work that you put in that matters. Also, show up and be mindful of others: texting while resting on equipment is way worse than the small showers. 🫣😅

This gym is no longer maintaining the equipment.

To concerned members:

Gyms have certain contractual obligations to members – such as providing a reasonable standard of facilities. If the gym equipment is faulty, it can be argued that the facilities fall below a reasonable standard, and may therefore be a breach of members rights. In the first instance, you could complain to the manager of the gym, who should address your concerns immediately. If you feel that your complaint hasn’t been taken seriously or if you aren’t happy to continue using their substandard facilities, you may be within your right to cancel your contract.

The worst gym experience I have had, I am glad I have signed up for a free tour to see this myself!
The gym looks like if it was a war zone, the pictures can clarify my disappointment and especially on behalf the members that are paying!
The only staff didn’t even want to come out from the tiny reception room, when I was gonna check in for my trial visit here. No “Hi”, no a word just pointing out on the check in scanner and with that movement gone already back to be on his phone. Many useful exercising machines regardless how disappointing the entire place!

I only visit the gym for the Sunday morning spin class which is pretty subpar. The instructor is very uninspiring / unengaged and does the same routine to the same songs every week - his instructions are also really unclear including on resistance level (he’ll just occasionally say resistance up some or resistance down some). The bikes are fine but there’s only one class studio for all classes so you have to pull out your heavy exercise bike and position it then pull it back to the side of the room at the end of class. I think the studios are being upgraded so hopefully the spin studio gets better speakers/mic, fixed bikes, and maybe even some of the interactive software that other places have so you can race in teams, see your effort level on a screen in front of you, or similar. Hopefully the instructor gets inspired at that point as well.

Such a shame this gym is closing. Staff and people there are so warm and friendly. A real community gym. Really great atmosphere compared to other FF's. The one in North Finchley also closed so now at a loss.

Horrible company nonany more. They are still charging I can not cancel my membership.