Nuffield Health Moorgate Fitness & Wellbeing Gym

Great gym with lots of facilities including a swimming pool and sauna/steam room. The staff are friendly and the location is great.
The facilities in some places could do with a refresh, the pool area is often a bit flooded where the floor tiles around the pool have become uneven. The changing rooms and bathrooms clearly get some abuse from inconsiderate gym members. That's a shame. But also for the level of membership charge, this should be a priority to keep neat.

The gym floor is well equipped but tiny, it feels really crammed. The equipment itself is not the latest, but in a good and working condition. The staff is friendly and helpful.
If you are used to the nicer Nuffield health clubs, you'll probably be disappointed.
The changing rooms are really worn and dented, so I didn't really feel like taking a shower after a (very quick) workout. The whole layout of the club is very confusing, to enter the spa you have to walk half baked through the reception area.. honestly?

To be fair, I haven't been inside the pool/spa area... which might be nice. However, there are far better gyms in London. I think they should either raise the standard in this club, make it a lot cheaper, or close it down entirely.

It would be good if they informed members by email when facilities are not working. This would give people the chance to plan to go to a different gym if they choose to. Quite often you turn up and the steam room is out of service within the spa area and so everyone piles in the sauna and it's too crowded.

Warning: Nuffield has just announced it is closing all spa pools in all branches for at least six months to "conserve energy" (and clearly costs). If you're thinking of joining, you should be aware that this facility will not be available and no discount will be offered. A real shame, and very short sighted of Nuffield.

I used to be a member of this gym until I moved jobs. Customer service in this gym is excellent in terms of front desk, much better than elsewhere. The gym itself is also decently well equipped and has good personal trainers.

This place has serious capacity issues and it is clear they've over-sold. It takes 12 months or more for a generic health 360 appointment. They don't answer the contact centre phones so it's impossible to get through to anyone to make changes. It's shocking what Nuffield is able to get away with.

I really like this Nuffield! The staff are super helpful and welcoming, I don’t use the gym much, but it’s usually not too crowded at all and seems well equipped. The pool is on the small side, but seems clean, and the spa is really nice! Only issue is that you have to walk across from the gym side to the pool side changing rooms, but it’s not a huge deal and they let you use more than one towel :)

Pros: the pool and spa areas are really nice, the saunas especially. At the moment thanks to Covid it’s really quiet at all hours so it’s very pleasant on the gym floor. All the staff I’ve had interactions with have been really friendly.

Cons: the women’s changing rooms aren’t great for the membership price…there’s a horrible smell in the shower area that never goes away, even though I see a cleaner in there practically every time I go. The lockers are really worn and dated too. The whole gym is also pretty warm for somewhere with A/C, it might be because it’s in a basement, but if it’s a choice the management need to turn it up - I’m sweating before I start exercising!