Freedom Leisure Maidstone

Very disappointed with this place, especially because of the lack of communication and interest from the swimming pool management / team. My son was attending swimming lessons since September 2021. Everything was fine till February this year. Classes were constantly cancelled for different reasons, long weeks waiting for refunds (if any), very poor customer service and communication. I had to chase them to get my money back for the lessons I've paid, but never took place - of course, no response or silly explanations that "it takes time and I have to wait"..... It's May and I'm still waiting for couple of refunds from February!!!
If you are looking for nice place to send your child to learn how to swim and if you don't want to loose your money (and your temper) choose different leisure centre to avoid disappointment.
Extremely unprofessional!!!!
For me, very unpleasant experience...
Strongly not recommended 🤷

A bit run down and in need of a make over but a great atmosphere and environment at a good price considering spa facilities are included. Highly recommended

How is this gym is business!
Ex trugym members they are offering a 4 day pass at first you think pool sauna hot tub what could go wrong.
Filthy I have never seen such a dirty gym mould on walls showers look like you’ll catch a disease no shower gel in showers rotten

Never seen a cleaner

Do not join!!!!!!!!!!!

Great place to have a tennis practice but unsure about how its synthetic clay surface stands up to the real thing. I've played on actual clay courts in Carlsbad Ca, but is been a while. With that said. This club has great amenities like a quaint but nice bar/Cafe with a pool and full fitness club. This is the home of Maidstone Tennis Academy and features indoor tennis courts as well.

Good gym and good swimming pool. Staff brilliant and always helpful and friendly

My son had a football brithday party. Excellent fun, great food and staff couldn't do any more... superb

Amazed at some of the negative reviews on here. Some people love a moan.
I joined after trugym shut and I love the place. Very good value and equipment is of a good standard. Also not usually too busy. Friendly atmosphere. Im finding im training more as a result
I also take my little girl swimming there most Sundays.

Good staff. Clean comfortable environment. Hot tub water can be a little on the cold side as can the pool. Other than that great environment