DW Fitness First Thorpe Bay

Wicked gym. Good variety box equipment and the set up is great. They have a great stretching area which allows you to do a range of exercises to warm up etc. The swimming pool, though only small, isn't usually busy and you can have a good swim. Also has the sauna jacussi and steam room. The only thing which made me not give 5 stars is that there has been trouble with the temperature of the showers for months now, (most are freezing cold apart from a few) and they just aren't getting off their arses to sort it.

Would give it no stars if I could.
I decided to visited the gym, and was approached by unprofessional dw fitness member, who clearly does not know what the hell their doing.
After discussing myself joining, I wanted a monthly running contract, but clearly this was not the case.
After deciding to cancel my membership, a few months down the line, received a threatening letter demanding a large sum of money, when i do not owe money because i was not in a contract so this is a complete scam and lie!!
After confronting the management about it, one of the staff on the phone was extremely rude, distasteful and dishonest. THE GYM have misold my membership, and falsely accused me of owing money which is a complete and utter scam.
And I hope this place will be shut down for good, if you think you want to join, the same thing will happen to you, so i urge you not to join.
There are much better gyms to join which are much cheaper and more secure

Absolutely appalling customer service from DW. I cancelled my agreement and paid a months notice. As I missed the cut off by a few hours I was threatened with legal action. No leeway whatsoever. Having unsubscribed to their emails 3 times, I still get them. Isn't that breach of GDPR? The gym itself is quite nice as are the people. It's the system that is the problem. They just want as many £35/month as possible with a very small minority actually using the gym. Cancel now is my advice and take up walking!

Really poor gym. Can never get on the classes, the pool is always shut for one reason or another. Pool accessibility is none existent. Changing rooms are always dirty and staff are just generally unhelpful. Make sure you try before you take out membership here

I have been going here for about 6 months now and it's been a pleasure. A good choice of classes which is probably the only thing that keeps me motivated to go along on a regular basis. In particular the yoga and calisthenics classes are fantastic. I would recommend Clare who runs the calisthenics for personal training without a doubt as she is by far the friendliest P.T there. The pool is always clean and never too busy they could do with a few more machines but it's more than adequate.

I love it. The stuff there, very polite and explain everything to you before you start.It is big with plenty of activities ,clean spaces and new equipment. Some bad critics in here were holding me for going to this gym. I really dont know what people are thinking before posting something bad.

Good range of fitness equipment, swimming pool, squash and tennis courts. Friendly staff on reception. However, never once had a trainer in the gym speak with me, or acknowledge me, despite being a member for years

This is a very friendly and clean gym. The staff are very friendly and helpful and their is plenty of equipment and class's to keep you busy. Good work DW.