Nuffield Health Rugby Fitness & Wellbeing Gym

Brilliant facilities and staff. The personal training is exceptional. They are well-informed and push you hard to reach your goals. On the negative had some membership payment issues which went on for too long. (7months) but it eventually got sorted out. Gym always keep you informed via text if there are outages so you know what's going. Nice personal touch. It would be nice if they had a resident physio and massage treatments though. Equipment wise they are always on top of it. They have a good range of new and traditional equipment. I just wish the opening hours were extended on the weekends.

Excellent gym - recently fully re-fitted. Plenty of equipment across two floors, helpful staff and plenty of classes too. Certain times of the day can be quite quiet, which means plenty of gym to yourself. Pool area, changing and showering environment is all adequate too. Parking is plentiful and easy.

Good facilities. Equipment is fairly decent, upgraded about a year ago. 2 studios for classes which holds a range of activities to chose from such as yoga, body pump, zumba etc. There is also a separate cycle studio. Has a Swimming pool, steam room, sauna and jacuzzi. Gym itself is not bad either, good free weight and cardio section. Could have more machines and of different varieties. Ground floor has good few equipment also. Quite expensive for membership if you are only going to be using the gym. So only worth it if you're going to make most of all the facilities available

Joined may last year I have a disability and wanted to see if I could do different stuff.
It turns out I couldn’t do anything or I’m in pain so just walking each day for me, can’t even use the pool as it hurts but anyway I used it approximately 10 times in 10 months and never once did they contact me to see if I wanted to freeze my contract or do something for me, I’m paying £49.00 per month and they emailed me the other day to say it’s going up by £2?? Now that’s not helpful to me at all I’m on disability benefit and things are going up everywhere, Nuffield you are supposed to look after your customers wellbeing look after their mental health also.
I can guarantee you one thing I’ll go to court for this one they are ripping people off, during Covid we had to wait for particular equipment that I was trialing so waiting around didn’t do me any good either, for the first 2 months they didn’t have my pass uploaded for the automatic gates so I had to stand there and wait for them to finish on the phone. I can’t stand around with my disability.
Nuffield you are an absolute disgrace and your customer service is shocking.
Patrick

Awesome. Huge selection of cv equipment and weights and more on 2 floors. The pool is huge and a large steam room and sauna also.

Overall it's good , but the cycling equipment is really tired and old . I'm glad I'm on a lower rate because if I were paying full wack I'd be super annoyed about the quality of the equipment being old and tired . ( Spinning bikes in particular) . Us members have been asking about it for a couple of years now and keep getting the same response " we have asked head office and it's not a priority, there opinion is if it works it's good enough " . I know they have lost quite a few members due to this .

Other than that , the pool is always clean and the changing rooms are as well . The classes they offer are really good . The staff are always friendly and greet you when you enter and leave .

Very good gym. I come here regularly to use mainly gym and fitness areas. This place is well maintained and clean, I am also happy with equipment as there is everything I need to stay in shape.
I like the choice of music and the lighting which help me to relax while I work out. Nuffield Health has also swimming pool and sauna to offer, both are well looked after. On top of that there are various classes for group work outs.

The professionals who look after this place are very friendly, positive and helpful.

Great place.

Member, for the last 3 years, thinking about joining somewhere else. Only advantage is we can use the Nuffield’s facilities anywhere in the country, away from hometown.
Very limited equipment available at Rugby branch, most of them have worn out. Value for money ??? Well, u could get far better facilities for the price I am paying.
Some staff are very good, some are rude and arrogant.

They should upgrade all facilities and install more equipment. Hope they will do it sooner rather than later.