Nuffield Health Taunton Fitness & Wellbeing Gym

I have been member for a year and been a member at a Nuffield, Bannatyne and David Lloyd clubs in other locations.
The staff are all friendly and the club is kept clean and tidy.
It seemed the club ran a promotion in January and the club was clearly oversubscribed to any month before, with equipment being used to it's maximum. Since the end of January the Jacuzzi has been broken and the Sauna wood keeps falling apart.
Nearly 3 months with a broken Jacuzzi, and management thought that 1 free coffee is suitable compensation. The club seems very empty now and I can only think people are leaving at high numbers. The jacuzzi has no set fix date, with a variety of excuses when asked - poor management, poor customer service, I have cancelled my membership.

Large car park. Adequate changing rooms. Two studios for classes. Well equipped gym. 20 metre swimming pool with jacuzzi steam room and sauna. Large reception area. Staff helpful and pleasant

There is zero pictures of the gym on the on google maps. Its almost the first think that should be on there for a gym is a squat rack. Just a heads up i loved training in other nutfield gyms

Closed the spa, hot tub but expected to pay the same? How can you reduce services but not the cost

I had the best treatment you could possibly ask for polite people and a wonderful atmosphere would not hesitate to use them again thank you

There are only two bikes in the corner of the room, so I had to wait my turn .
The water fountains don't work filter, so say two minute job on my fridge at home , and there is on blue roll to wipe my brow.
Won't be coming back to this one in a hurry

Very friendly and helpful staff

DO NOT JOIN IF YOU WANT TO SWIM!

I joined the gym one year ago during COVID restrictions and you needed to book your spot on the app so you always knew when the swimming pool had space for you to swim. That worked. The swimming pool still was small and the price high, but at least you could use it.

Now the restrictions are gone and there is no booking system so it s a free for all. There is quite a weird race every morning to get to the swimming pool and even if you get in just when they are opening, you will miss a spot if you take more than 1 or 2 minutes to get change. Why management did not think about this very obvious problem is something I cannot understand.

I am cancelling my subscription and I would advice anybody thinking about joining to think it twice (at least for swimming, I do not have any experience with the rest of the facilities)