David Lloyd Oxford
Business Park North, Oxford Business Park, Garsington Rd, Oxford OX4 2JY, United Kingdom
3.6
284 reviews
8 comments
PQJX+M2 Oxford, United Kingdom
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Monday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 7–21
Sunday: 7–21
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 7–21
Sunday: 7–21
They are happy to quickly get you signed up, however when you want to leave you have to prove with documentation that you don’t live within 10 miles of another gym. My husband has gone to Croatia to work he froze the account which has become active and now we have to wait till NEXT YEAR to leave when we don’t even live near this gym anymore! Nor want to have membership anymore! Don’t do it there are other gyms where you can leave so much easier and save money.
Regarding management response to complaints and concerns, there is work needed. An incident involving a woman filming herself (and others) in the women's changing rooms was reported to staff and concerns were brushed aside with no action taken. When improvements in the gym were underway, the noise levels were well above legal exposure limits and neither gym users nor employees were provided with ear protection - something as simple as ear plugs would have been enough for the length of time of the work was being undertaken, but none were provided and management seemed uninterested or unaware of their responsibility to gym users and their own employees.
The Oxford David Lloyd gym is very expensive at nearly £100 per month. The Oxford gym is not as nice and is less well equipped than other gyms around the country and so I feel it is not very good value for money and I have since cancelled my membership.
Pool is a bit on the cooler side but a good size and very nice sauna, steam and jacuzzi
Classes were nice , gym equipment nothing unussual. Expectations were higher
Did a trial in summer wanted to bring children to try and to see if improved over the summer however the trial was cancelled with no refund given!
Feels like I was scamed !
However communication with anyone to point out an issue is via chat on an app which never gets answered. Email responses take over two weeks.
I upgraded my membership and have paid the higher rate for 3 month yet I’m told this is not showing on the systems . Front desk staff have no ability to change this .
What about having people in your club or available by phone who can take care of things in reasonable time frame?