Village Gym Swansea

They do not even deserve a 1 star.

I joined based on a promotional offer that they had (50% off joining fee and £50 voucher to spend in the restaurant) - it was false advertisement. I did not receive anything and had to pay the full amount.

What is worse, is that they do not respond to your email when you email their membership services. I have been to the club in person and each time they said someone will contact you and they don't contact.

The club itself is dirty, especially the changing rooms. The ceiling of the sauna is falling off and they do not have cleaners in place.

I would AVOID this gym at all costs.

Swimming lessons are a major problem with the pool as they take up half the pool every weekend and most evenings (bar a Wednesday). The swimming tutors will throw users out of the swimming lane when it's their turn (private arrangement and not part of the Village Leisure Club). The leisure aspect is non existant when it's like this. I've been a member for over a decade and have never seen it as bad despite promises from management that they'll resolve it. If you like a swim then you are restricted as you'll end up in one busy lane with other mixed ability swimmers - fast and slow. Sauna is okay but does need an update and regular cleaning. Steam room is currently really cold with hardly any steam and a gap under the door letting all the hot air out. Worst steam room in the Village chain, but nothing new there. The least the Village can do is stick to the their own rules - if kids are supposed to leave at 5pm on weekdays, make sure the swimming lessons finish at 5pm too.

Scammers who steal money by making excuses that they are paperless so they get a secret signature for a contract you never agree to. Glad to be rid of such a horrid place. Avoid a membership at all costs. I should sue

The main gym is very small, however, it has everything I need. Nice and clean swimming pool, although it is only 1.2m deep. The sauna and steam room is clean, and also has 2 Jacuzzis. The staff are always very friendly here as well as the people come here. Always have a very pleasant experience here

Best to go early in the morning, food is awesome, swimming pool lovely temperature. Toliets/showers lovely and clean, lots of classes to choose from also , something to suit everyone, really enjoying it. Forgot to mention someone is always on hand to help with equipment if your not a gym person like myself very handy

Only used the Starbucks cafe while i waited for someone who had an appointment there. The facilities of the village looked very nice but as I couldn't find a car park space that was a free or short time one...I had to park elsewhere

Cracking gym, clean and good size. Pool and staff are great.

Pool isn't big enough to be accommodating general users and also swimming lessons concurrently though, the pool should be limited to the respective use cases and occupied facilities closed off to general users when the activities are in progress.

I appreciate the concept but I would say it's either one or the other, feel I've wasted my time on a few occasions trying to use the pool to be told (politely) by staff to move in order to make space for the lessons.

It's ok, bit tired here n there. Not very deep at 1.2 metres all round the pool. Jacuzzi is fairly small (3 people is cosy) and again quite shallow compared to other places we've been too. £12 for a day visit seems a little high for whats on offer.