Oxford Carriage Company Ltd - Botley Taxis

In short: reliable, easy to book, on time, very kind driver and flexible!

I can definitely recommend Oxford Carriage. They drive you from Oxford to any place you like and they provide a great service.

Really good communication regarding drop off and pick up from Heathrow. Good price. Helpful, lovely, polite driver on the drop off. Pick up was another matter!! Our flight was not delayed, in fact it came in a little early, but there was a delay with coaches to collect us from the plane. This meant overall we arrived on time. I was therefore surprised not only to receive a call to demand where we were but at his confrontational tone. This was a different driver (Iqtidar) from this same company. He was angry too because I hadn’t answered my phone first time. Why would I think to contact the firm when I’m concentrating on quickly going through passport control (no delay) and baggage reclaim (no delay). I couldn’t get him off the phone, so intent was his ranting. I explained we were literally metres from him and if he’d only let me use the hand I was using to hold my phone to instead hold my suitcase then we could come to him. Didn’t stop there!! He continued to aggressively rant at apparently having to wait, threatening us with fine consequences whilst walking to the lift and again whilst we got in the car. He drove the 50 minute drive aggressively, resulting in 2 different drivers sounding their horns in 2 separate incidents (one on a narrow road) when he cut them up. What a horrible end to our much needed lovely holiday. He made me cry. I won’t use Oxford Carriage again, only because this can’t be the first time this rude employee has treated customers this way, and I would imagine he would continue to work there

Great service, really friendly and professional. Easy to book, arrived on time, very helpful. Perfect airport transfer. Thank you.

I'm sure the company is lovely but their booking system is tricky and resulted in my loss of £143. I was trying to book a taxi from Oxford to the airport for my parents, and once I had selected the date the website prompted me to click on paypal to send the money. After I did this, I called up the company to confirm my booking and they said I should not have paid and they could not send me a taxi on that day at that time because they were already booked. I told them that the website was extremely misleading and they agreed and said they were meaning to fix it and they would send the money back that I had sent them. Months later I have not received the money back and I did not receive any services from them.

Amazingly good service. Cannot recommend too highly. My daughter left her passport in Oxford and was flying early the next morning from Stansted Airport. Oxford Carriage Company picked the passport up within ten minutes of my call and delivered it to her in Cambridge. They saved our family Christmas and I am so grateful. Efficient, courteous, and reliable - I wish every transaction was this pleasant!

Heathrow drop off and pick up by Israh who was professional, friendly and polite. Reliable and on time both ways and very smooth driving in spite of heavy traffic. Highly recommended.

The driver was fantastic and made the long journey very pleasant. Very nice car, and all round a good experience. We will definitely use Oxford Carriage Company again when the situation requires it.

I booked a journey from Oxford to Luton Airport with a return journey a few days later. The service throughout was great! For the departing journey, our driver arrived exactly on time, helped load suitcases into the boot and drove me comfortably to the airport with time to spare.

For return journeys, their online booking form will request both your arrival time and flight number to ensure that the driver arrives to the airport on time. Alongside this, the driver will text you throughout to ensure you can both meet at the correct time. I found this incredibly reassuring, as return flights can be exhausting!

You can either pay by PayPal at the time of booking, or you can pay by cash or card at the time of the journey.

Similar to the departing journey, the driver was friendly, the car was clean and the driving felt safe. I appreciate the service offered and can definitely recommend Oxford Carriage Company.