The Pantiles Arcade
49 Lower Walk, The Pantiles, Tunbridge Wells TN2 5TE, United Kingdom
4.7
14 reviews
8 comments
47G5+85 Tunbridge Wells, United Kingdom
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Monday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: 11–16
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: 11–16
It was a brave investment and a great fit-out. I will raise this at the new leader of TW’s Council Ben’s business session next week. Way to go Tunbridge Wells!
Jane Hayes. You invalidated our insurance by not taking one image of the damage you found. You did not adhere to our return policy and were vindictive in trying to charge us ten times the cost of the outbound delivery and insisting this was paid prior to return. This fails the common sense test. The copy email you posted invalidates your own argument.
I also note that you have never given anyone a positive review. I wish you well
Great team with wonderful insight and enthusiasm for all things antiques. They have completely transformed the corn-exchange into an exemplary showroom with an incredible array of items: Georgian glassware, silver, 20th century art glass, everything porcelain etc.. It really fits in with the wider Pantiles vibe.
Well wort a visit even if just for a day out to meet Eric (who is just as warm in person) & the team, and check out the beautifully decorated displays - you could spend hours in the place!
He assured me based on his 40 year reputation that is was in perfect condition.
It arrived in NYC dented and scratched but no damage to to box.
They refused to send me a return label and told me to send it back and they would reimburse me.
This was after they accused me of deliberately damaging the tea set.
I went to the UPS store and the return cost with insurance cost $400.
They refuse to reimburse me and have sent a series of nasty emails.
Dear Jane
Please ensure that you send the tea service is sent to the address provided
below. Please let me know the cost of insured shipping and we will gladly
refund this to you.
Our address is:
The Hoard Ltd
The Corn Exchange
49 Lower Pantiles
Tunbridge Wells
Kent TN2 5TE
United Kingdom
Kind regards
Germaine Knowles