Oxygen Property Management
Unit A, The Oxygen, Royal Victoria Dock, 18 Western Gateway, London E16 1BL, United Kingdom
3.8
38 reviews
8 comments
G259+8M London, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–16
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 10–16
Sunday: Close
14/8: I am in the process of exiting my tenancy and I see very good engagement from Donovan and team who have clarified the exit process with recommendations on cleaners. I will provide a final update on how the tenancy end is managed.
31/12: Exited the tenancy very smoothly. Deposit was returned 2 days after I vacated the property. Thanks for Ali and Darius who have been amazing and made the stay a nice experi nice. End of a very long post
During the 5 years we were treated very fairly, in particular we had great dealings with Donovan who is no longer there. All our requests were dealt quickly and fairly. Just the occasional rejection but nothing major. We were under the impression that they wanted to keep tenants happy too, while the new property manager apparently sees tenants as nuisances and landlords as their only customers. It is fair to say that we did not have this impression at the Oxygen. The concierge service is also very personalised and handled by a person with the head on his shoulders who is not shy to take initiative and helps in all the way.
The building suffers of chronic problems with the lifts but we learned that it is not the property management to blame, but rather the owners' association. The state of building entrance is often dirty but again I think it would be unfair to blame the company that manages some of the flats.
Yes, I would recommend this property management firm.