Concentric Lettings Franchisor
Concentric House, Summerfield Rd, Wolverhampton WV1 4PR, United Kingdom
4.3
4 reviews
4 comments
HVP6+JC Wolverhampton, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
On top of the daily support special days are held periodically where all the Franchisees and Management get together in a relaxed but structured atmosphere to discuss any new developments or legal updates to ensure a continuity in our understanding and training. Everyone has a chance to share their knowledge and achievements to help us all move forward as a company supporting each other in every aspect of the business.
Throughout the day we are provided with excellent refeshments held in a wonderful setting, then after all the training and marketing strategies we were treated to a superb meal and some fun as the Concentric Management showed their appreciation of the Franchisees efforts by holding an awards ceremony to highlight everyone's achievements throughout the year.
Whether your a new or established Franchisee you are always made to feel that you are one of the team.
When I complained at the slowness of their response Concentric would not accept that they could have done anything differently. However, I complained to The Property Ombudsman (TPO). They agreed with me and concluded that Concentric did not respond promptly and appropriately to my reasonable communications regarding the maintenance issues. Concentric were found in breach of TPO Code of Practice, and I was awarded with compensation.
My advice is that Concentric are not the worst, but they certainly have some way to go before they could say they were anywhere near the best.