SOUND DYNAMICS LTD

Having run my own Performing Arts School for 10 years, and having used SD many times for various different systems and microphones over the years, I can highly recommend them.
I have always received great service and re assuring advise.

A mixture of stylish sells man and greedy company. This company is still using royal mail despite of the impact of covid on parcel deliveries .It took 21 days for a 12 pounds part to arrive. The item was not tracked either. SD refused to send another part with another courier and told me i had to wait 14 days (Working days! )and that was royal mail policies on claiming lost items. Asking about their own policies, SD avoided answering. last June they sold me an item that is apparently a "budget" item so according to SD i should not be surprised if the item had broke 3 times in 4 months! wow , the product item is one of their brand and when i purchased the item i was never asked if i wanted a budget equipment price. My foreign accent and very little knowledge in audio equipment probably make SD assume that i couldn't afford better ! Additionally should budget items break 3 times in 4 months? Ironically the part that took 21 days isn't the part they said was probably defective. Two of my colleagues had issues with the same equipment. However they were led to buy more stuff . I went away and got every think i needed delivered the next day and a brilliant respectful phone support. My business is now running smoothly again. no thanks to sound dynamics.

My wife purchased a speaker P.A system, she had several headsets replaced, x 2 transmitter boxes replaced item is still not working correctly. Made her pay return postage, not happy for a speaker that has never worked correctly since purchase .Only 4 mths old

Great range of products. Exactly what we need to run our fitness classes. Fantastic customer service. All the team at Sound Dynamics are helpful and friendly.

Excellent, excellent, excellent service from all the team at Sound Dynamics! They are not only uber friendly, but their knowledge is outstanding. They have all been very helpful every time I have called them for advice. I am a personal fitness trainer running online cardio classes and I couldn't have done it so professionally without them!

Thank you Andy, Rob, Stuart, Tom, Helen & Suzanne! Have I missed anyone out because you have all been brilliant!

Lisa Chadwick
Personal Trainer

Purchased a trantec body pack before lockdown, I didn’t have the opportunity to use the pack as I didn’t teach at the gym I could use the pack at. We’ve come out of lockdown & I had the opportunity to use it only to find there’s no way to change the channel. So far I have paid to send it back, been accused of using a paper clip on it & borrowing it to someone.. I’ve no idea how if I had borrowed the pack to someone I would have forgotten as we have had no opportunities to even teach. I’ve also been asked to pay for the pack to be repaired as it’s out of warranty, which I understand however considering we have been in a pandemic surely a bit of give a take would be a professional way to deal with this. The company have also tried to sell me an even more expensive pack in its place even though I explained I haven’t worked through lockdown. Utter greed & very unprofessional way to deal with a customer that had purchased a fair few item.

What an AMAZING TEAM!
♡ Highly recommend 👌
♡ Fast delivery and great prices, did a full
installation at my shop!
♡ Professional service from the start!
♡ During covid19, they have been 100% amazing
♡ Fast response from their knowledgeable team , always there to help

Purchased one of there rx12 portable speakers and have always had trouble with mic not connecting and within 8 month battery life is shocking. Will not even last an hour, looses charge instantly. After messing fb and 3 emails with no reply 😒 very disappointed

Edit. I have now gotten intouch with company and problem is being resolved which I am grateful for.