Sakura
Cupola House, 7 The Traverse, Bury Saint Edmunds IP33 1BJ, United Kingdom
4.4
301 reviews
8 comments
6PW6+5X Bury Saint Edmunds, United Kingdom
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Monday: 12–22
Tuesday: Close
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–20
Tuesday: Close
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–20
We ordered the CT roll, that was supposed to come with black tobiko and master mayo. It came with orange fish roe and Sriracha sauce. Please see the pictures for comparison. Can you say they are the same dish?
When we inquired, the waiter insisted that this is the dish we ordered. We escalated to the manager and he admitted that they have to change some ingredients because they are not available.
I don’t think this is fair because they should have informed us about the ingredient changes at the point of ordering. If we had known about the change, we probably wouldn’t order the CT roll. The changes made it a totally different dish - it’s like ordering a beef ribs with black pepper sauce and getting a lamb rack with mint sauce while being told that they are the same dish! Totally absurd.
This incident apart, the overall service is also appalling. Had to ask 3 times for our drinks to be delivered. The guest in our next table had their food and drinks delivered, they finished their food and paid their bill before our drinks were finally delivered, although we ordered before they even arrived.
We had the 62 piece Sushi platter to share with a family of 4 and a few starters with bubble tea which is delicious!
The food is freshly prepared and tastes fantastic! Definitely a place to go to have great Japanese/Asian food and I found the prices to be reasonable for the quality and quantity. Will definitely be going there again
The waiter we had was really friendly, however a couple of others were pretty cold and unwelcoming.
The teriyaki chicken was delicious. Sushi was large and fresh, but overpriced. Green tea pot holds enough for one cup each, but you can just ask for more water!
The restaurant itself was clean and comfortable and the music was fun. We had an enjoyable experience here, but wouldn't frequent this restaurant.
ありがとうございました !