Halfords - Sittingbourne
Unit 8, Sittingbourne Retail Park, Mill Way, Sittingbourne ME10 2XD, United Kingdom
4.3
426 reviews
8 comments
8PVP+V2 Sittingbourne, United Kingdom
Location reporting
Claim this location
Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 8–18
Sunday: 10–17
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 8–18
Sunday: 10–17
We have bought 3 bikes in a year, 2 most recently, with my husbands bike then being serviced.
My bike and my daughters bike we paid to be fixed together, and we were shocked once we got them home. They had been thrown together and not fixed together properly. Wouldn’t have minded so much, but we gave them over a month to do this before we collected them! My husband then had to spend another 1 and half, fixing the bikes together properly with all the additional bits we bought and paid for at Halfords, for them to fit. My husband bike service lol was a disaster from start to finish! He still has the same noise coming from the bike and paid over £100 to get it fixed! He went in there on 3 separate occasions and the bike still hasn’t been fixed. To say waiting 6 weeks is a bit extreme!!! Never once was any compensation offered for the constant journey down there, as you can never get through by phone! I wish Sittingbourne had another bike ship we could take it to, for a proper service. Wouldn’t recommend.
Only 1 member of the bike staff was actually helpful, that is the only reason I am giving it the stars that I have. Anyone buying a bike! Fix it yourself, is what I would recommend.
Looked on Halfords to find a replacement and was in luck .Ordered it Sunday afternoon 3pm and was told I would receive an email telling me when it would be delivered to my local store .
Received an email by Monday dinnertime telling me it had been delivered 😊and I picked it up after work at 5pm .
Superb service ,thank you .