Halfords - Greyhound Park (Chester)

Store assistant Ben was fantastic today! He found an item we had been looking for instantly! He was also able to advise us on our MOT. And he was friendly and polite, great customer service.

The service I received from the Bike department was excellent.
Harry the gentleman who helped me was very polite and knowledgeable.
He took his time explaining about different bikes and advised me on the best one for me.
He went above and beyond to help me.
I would highly recommend Harry and all the staff at the bike department as they were all very helpful and pleasant.

Whilst our dash cam took 2.5hours to fit, due to too many bookings we were told, the service from Tim was fantastic and he was super helpful explaining how the dash cam worked nearly an hour to finish the job and make sure my phone was connected.THANK YOU TIM!

CAR STEREO FITTING IS ANYTHING BUT SEAMLESS - Could you help your staff by reviewing your supply chain and return policy for the fascia and wiring used for the installation of car stereo’s? I understand from the Greyhound, Chester branch that the reason I haven‘t experienced a “seamless (as described on your website)” experience is because the store cannot return unused parts. Because of this I have to go back for another 2 hour fitting appointment after spending 1.5 hours today for an unsuccessful fitting. A few weeks ago I had a super-fast assessment which only took 5 minutes at the checkout and not a 30 minute assessment as described on your website. No one looked inside the car for my 5 minute assessment. I understand from the manager that they will refuse future car stereo fittings if they don’t know exactly which installation equipment is needed from the offset. How sad for customers!

Amazing service at Chester Halford, Matty very helpful, I needed battery fitting, the manager Patrick even came in on his day off to help fit it, well done, made my day 👍👍👍👍

Guy in the shop was fantastic, helpful, friendly. Very impressed by the service received. Bike is great. Thank you Hfords.

Fantastic customer service from the counter assistant in relation to returning dome paint, he could not have been more helpful, although one other member of staff was wearing mask under his nose. Great selection of products. Easily accessible and plenty of parking

Katie was very helpful and gave lots of good advice about a new car seat, friendly and very attentive much better service than the store we visited in Widnes.