WJ Harrap Motors

Completely agree with the review below. The guys at this garage are extremely friendly and honest, which is very rare now a days! Took my car here for a second opinion after feeling suspicious about the works an initial garage said it needed, and felt I was given a truthful and more reasonable report from Harrap. Will definitely use this garage again in the future!

UPDATE: Gary has since gone to a lot of trouble to contact me to explain and offer to make amends. I am appreciative of the apology.

Bad experience with this garage, used to use them when it was the previous owners and it was always excellent. Since it changed hands though I wouldn't recommend them. I had the most expensive MOT and service bill I've ever had here. They changed my wiper blades for me as part of the service (I normally change them myself and they didn't really need doing). The ones they put on were rubbish from the start, smeary, kept falling off. When I rang them to report it, the guy I spoke to just laughed and said to bring it in and they'd replace them for free. I told him I'd be in the area this Saturday and he confirmed they'd be open. I just drove up from Brighton, left early to make sure I made it on time and they're closed.

minor, contentious damage on my car following repair. Gary could have legitimately contested the cause but without hesitation had the bumper resprayed turning a possible negative into a positive. Thank you. You have my loyalty, confidence and custom.

Can not fault this garage at all. Gary is always so helpful and can always accommodate me when I have work. Can't fault them one bit keep up the good work.

Excellent service at a fair and reasonable price. Knowledgeable and friendly staff. Was recommended by a friend after I was told my car need a very expensive part and repair by another garage. This was not the case and was repaired for less than half of what I was quoted elsewhere. I shall recommend to family and friends. Thank you

They use the local streets as a dumping ground for their business. They work on the cars and then dump them on the street over night until the owner comes.

To be honest I personally wouldn't want my car left on the street by the local garage over night. And it's not a few car, it's a lot.

Went to get a few items repaired on my car the owner got the hump as my car was slightly blocking his entrance he then couldn’t be bothered to take a look at the car and says you have to book it in and didn’t have time to look at it. This guy seriously needs a course in customer care and how to deal with customers instead of throwing his toys out the pram.

The best garage in Chesham will do what's needed and not find stuff that's not needed just to bump up the price.

Totally recommended