AST Aylesbury

AST were so friendly and helpful. I had not used this garage before but was struggling to find a reliable and helpful garage that could look at my car within the same week, as I had a few errors regarding Oil pressure and Oil change due.

I was really impressed with their service. I had a major service, as my Car has been a bit neglected over the past 2 Covid Years.

They were able to book my car in fast and the price was the same price as quoted, no extras, VAT bla bla. I was so pleased to get my car back but also the helpful, friendly service helped to relieve the stress and worry of a possible expensive breakdown.

I will 100% use this garage from now on and recommend to my family and friends too. I can strongly recommend this place.

Very helpful, friendly and reliable in regards to emergencies like my own. Last minute call but slotted me in and fixed the issue at hand their and then. Highly recommended

Paid over £2.5k since August to have my clutch replaced. Car broke down 4 times ON MY WAY BACK FROM COLLECTING IT. Owner not interested in doing anything about it and has advised me he will charge storage if I don’t collect my car - the one that broke down after less than 10 miles. Apparently it’s just a coincidence. Appalling customer service.

Great service from the team at AST.
1st visit was for just an a/c re charge and minor bits. They identify issues that other garage did not see and would have charged us overprice for.
Soon after our son had a bad experience with his car. We went back to the guys at AST who were very professional and helpful.
They advised and kept us informed all the way through of what needed to be done and try to fix it as quick as possible for a young man who desperately needed his car.
We were very pleased with the helpful, friendly service, even the receptionist kindly went out of her way to drive me home when I have forgotten my mob to call for pick up. Massive Thank you.

We will def use this garage again and will recommend to everyone we know who needed work done on their car.

Genuinely don't know how this has so many good reviews.

Walk in to 'reception' to find a child behind the desk, waited for 10minites for AST to ring me and ask where I was!.

When the MOT was finished I proceeded to get a lecture. One I really wasn't looking for and all I wanted to do was leave.

Firstly on servicing, when I said I'd bought it 8 months ago, they went on to say I'd been mugged off by a garage as they wouldn't put money in a car they'd sell. So I'm a mug am I?.

Then went on to tell me the car had passed but brake disks were an advisory, they went on to essentially guilt trip me into getting them to replace the disks - even telling me to go onto YouTube to watch videos of cars smashing in to each other.

The bloke even went on to ask if I had 'any mechanical knowledge', admittadley he did say he had my best interests at heart. But it all came across wrong.

What is wrong with a customer walking away with a vehicle and wanting to shop around?

Customer service skills are really amiss and they need to learn how to talk to customers.

Claudio and the team have been amazing and given 5 star service every time I’ve been in for something whether it’s a MOT or general repairs! They look after their customers and have the best interest at heart

Faultless service! From reception to interaction with mechanics, I felt welcomed and well advised on work that was to be carried out on my vehicle. They carried out work, used new parts and utilised parts that could be salvaged, whilst not charge me for ever potential associated accessory. All that at an incredibly competitive price; you'll be seeing me again. Thanks

These guys took care of my car when it got recovered there by the RAC on 30th December. They did an excellent job in communicating the requirements of the repair and completed the work on time and at the agreed price. You can't ask for much more than that! Keep up the good work and THANK YOU.