Xcelsus

Excellent service and a free car wash too :-)
I had an issue with my starter motor (BMW 730), which had been ongoing for 2 months, just tried to put it off, finally called up Xcelsus and arranged for my car to be dropped off for the day. On dropping keys to reception I noticed my part was already there, effecient, considering I had only spoken to them the previous evening.
My total charge was just under £200, the AA guy who helped me the night before told me in the region of £200-£300, depending on part manufacturer.
I went online (eurocarparts) and the part (Remy) was £159 plus a surcharge for return of old part, so in effect, it was a very good deal for me, I know they probably get a discount, but I think I made a good saving, plus my car was clean inside out when I picked up!!!
(I've attached a pic of AA assistance, just incase you think story above is made up, AA service is also outstanding by the way, if you don't have it GET IT)

Absolutely amazing service! Managed to get the part in and repair my car to a high standard within 2 hours!

The Bengali guy (Sorry, forgot to ask for your name) at the front desk was also extremely friendly and made me feel very welcome.

Never change guys!

Been visited this place on 26/10/2020 for hybrid car interim service and MOT which cost me total £150, whereas used to cost £350+ with dealer Toyota. Had a bit issue with braking system as it sometimes make metallic noise, they have investigated the issues and told me it looks okay as it started after changing the brake disc which had been done with dealer Toyota. They asked me to visit after few months to do a free check. They are honest and reliable, and they must be recommended. Keep it up.

I had a horrible experience with this garage... they literally looted my money and i kept my car for repairing more than 20days they demand money more by saying all the silly reasons.Literally i spend 1300pounds...more than this. They are two short guys they were worst fellows they don't know the nothing about mechanic... One who's always vape and another one do fraud by customers by saying this and that. At last I gave my car to scrap.Please anyone going to them please be carefully with this guys please avoid them... near by this garage they are many mechanic garage go.

Absolutely jolly good stuff from here. Governor Sher Ali is the boss. He knows his way around a motor vehicle the same way Batman knows his way around Gotham. Some say he knows 2 facts about ducks and both of them are wrong. But he does know 2 facts about cars and both of them were made facts after Governor Sher Ali proclaimed it to be.

I took my car in for mechanical works and he was completely honest to be regarding what needed to be fixed, how much it will cost etc.

Any repair work conducted was only done after my approval which is great as other garages will do so without notifying you and so I was not surprised with the final bill he issued to me.

Governor Sher Ali has a great smell and great smile and great eyes and I was thinking about him all night after meeting him for the first time

An advise all people who has cars and looking any garage a fairly priced this is to your knowledge, if you want a person who can honestly get you rolling with every issues in cars especially any one who's earning on wheel and have issues with any problem; just visit to this place ''Xcelsus'' trust me these guys are honest and has no plan to rip you off, they help you out with the low cost car repair solution and get you on the road quickly. Try this guy for tyres also, god bless them. 5 ***** is less for them. They deserve more. Great and friendly.

Best garage in Newham. Amazing work, amazing staff and always go above and beyond

Went to the Xcelsus garage with 2 issues. 1, the speedometer was not working property and 2, The engine warning light was on.

I had run my own dashboard diagnostics and the codes were reading that there was a problem with the speed sensor and communicating with it. I researched this and it seemed a common problem with my car make and model.

However, the mechanic said they would have to do their own diagnostics which would be about £40. They would then call me and ask what I wanted to do. Being a 17 year old car, I didn't want much spending on it and said I would be happy to use second hand parts.

I dropped the car off at 10 am in the morning and asked if they minded changing a bulb while it's in and also cleaning the idle air control valve which had also been an issue with the car in the past.

I waited all day until 5pm and hadn't had a phone call. I then called them. They said they were just waiting to test the car but it needed two litres of oil in before they test it.

I needed the car so walked to the garage. When I got there I found that they had already done the diagnostics and it was indeed the speed sensor which needed replacing, so it seemed pointless them checking the diagnostics. They had already replaced it with a new part without asking me whether I wanted it done or giving me a quote. They hadn't done the bulb which I had to wait to be done when arrived, and they refused to do the idle air control.

2 days later the engine warning light has come back on again.

Won't be taking it back, will take it somewhere else.