Sovereign Motors
2 Friar Walk, Worthing BN13 1BL, United Kingdom
4.4
56 reviews
8 comments
RJ92+HQ Worthing, United Kingdom
Location reporting
Claim this location
Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
I ordered some replacement headlights for my imported van. Sovereign Motors kindly went out of their way to find some lights which they did successfully but unfortunately where the INCORRECT headlights for what I required. After numerous UNANSWERED phone calls and late responses to emails I received 2 new headlights which again were unfit for purpose. This was unfortunately as far as the customer service went.
Now with 2 headlights and 575 pounds taken from my credit card by Sovereign Motors they IGNORED all my emails, recorded delivery written letters requesting action and REFUSED to call me back. A simple case of GRAB the MONEY and RUN. They have no idea about customer service, they are unfortunately only interested in their bank balances and nothing else.
Simply put i have no interest in using their services again, no interest in referring them to someone else and I would avoid them like the plague. Should Sovereign require me to remove this post then by all means call me back and refund my 575.
Highly recommend 👌🙏
Thank you Sovereign Motors.
Very friendly and professional,
Highly recommended