NSL Vehicle Inspection Centre

Lady on reception doesn't say Hello, doesn't say Goodbye, when i ask her Name she doesn't answer and she said to me NEVER COMEBACK TO THIS INSPECTION CENTRE, could someone explain to me "How worst customer service" anyone meet there?
How it possible that kind of people work there? The people who not respect any of customers.
That's worst expirience for 10 years living in UK.
TFL must to do something, to check their workers how they present themselves.
Thanks.

One black lady in the reception very kind and friendly she helped me level best she bring my life back very quickly nice service

Black lady with small brown/ golden hair who do not know what documents are required for change of ownership. Only original V5 was needed and she refused to book me in and asked me to bring other documents too. I brought copies and then she said copies are not accepted but doesn’t say on the website that copies are not acceptable. Appointment email also doesn’t say what documents are required. Very unprofessional

I’ve been reading the reviews about the black receptionist before going there. And guess what? She didn’t let me down, same grumpy look and attitude. Just by the look of her face you can tell what kind of a person she is… I don’t know what she thinks of her self- your only a receptionist my dear…. If your reading this then let me tell you…. You make me sick!!!

My brother booked the appointment to get the sticker of the license but He could not attend if the car did not appear as taxed on the system, reason why he couldn’t attend the appointment yesterday.. nevertheless we went today and Mohammed (I hope it’s written correct), was super kind and helped us to get to verified and licensed quick ! (( also his friend in the postage office😄 )) thanks for the effort and efficiency ! God bless you

Its been three days I've been wanting to go to work but I can't because I need to book an appointment but when I call this number it says I am number 360 on the line, I waited for four hours and they said there no appointment available. I have four kids and have so many bills to pay please make it easier for people as online it's even worse to book.

Reception staff very rude, if someone have any problem with print out they don’t allow u to print even they have printer just say state away book new appointment .

Please avoid this centre if you don’t want to ruined your day. TFL only focus on taking money. Very bad service .