Greggs

I go to this place a lot. But today there was new people i think and the customer service was not nice. No thank you no smile, didnt give me napkins and the bake is burned. and also other person in the till kiss her teeth. On my opinion that is not nice.guess whitch one is over cooked. :D

Wish I had the name of the young lady that served me. My voucher was in date but wouldnt work we tried 3 different ones that i had saved. None of which worked. She was so helpful and patient and found a solution too. Thank you my dear I hope you read this message and I am sorry I didnt take you name either. It was on Saturday around midday to 1pm, I think. You took my order using the till on the lefthand side, as you look into the shop so to uour right as you look out of the shop.

Personally I don't like their goods and services. I went with a traditional person. But I did notice an employee checking on refrigerated food and took some containers to people sitting outside with children. I thought that was excellent.

Staff are dreamy and closed earlier than suggest on the door

Greggs plc is a British bakery chain. It specialises in savoury products such as bakes, sausage rolls, sandwiches and sweet items including doughnuts and vanilla slices. It is headquartered in Newcastle upon Tyne, England. It is listed on the London Stock Exchange, and is a constituent of the FTSE 250 Index. Originally a high street chain, it has since entered the convenience and drive-thru markets, this achieved mainly through its partnership with EG Group.
Greggs was founded by John Gregg as a Tyneside bakery in 1939. It opened its first shop in Gosforth, Newcastle upon Tyne in 1951. When Gregg died in 1964, the bakery was taken over by his son, Ian, assisted by his disgraced brother, Colin. Major expansion began soon after, including the acquisitions of other bakeries such as Glasgow-based Rutherglen in 1972, Leeds-based Thurston's in 1974, Broomfields the Bakers, London, Bowketts the Bakers in Kent, Tooks the Bakers (East Anglia) and Price's (Manchester) in 1976.
In 1994, the company acquired the Bakers Oven chain of bakers' shops from Allied Bakeries. In 1999, Greggs rebranded its one hundred Braggs shops as Greggs of the Midlands, and its Leeds-based Thurston chain as Greggs of Yorkshire.

In 2008, Greggs rebranded its 165 Bakers Oven shops as Greggs so they could benefit from its national advertising campaign. The company opened its 1,500th premises, in York, in 2011.

In 2013, Greggs replaced its CEO Ken McMeikan with Punch Taverns CEO Roger Whiteside. McMeikan left the firm for Brake Bros.

In 2013, Greggs began to transition out of the bakery market, reasoning that it couldn't compete with supermarkets on that front. Instead, the company switched to focusing solely on "food on the go" after discovering that 80% of its business was in that market. Many of its stores now open earlier and close later, in order to target those going to and coming back from work, expanding its breakfast menu, and discontinuing the sale of bread and scones in many of its stores.
In 2014, the company requested help from Google when an image of the Greggs logo, altered to include a parodic fake slogan referring to the firm's customers as "scum", was presented in Google search results as the actual company logo – falling afoul of imperfections in the "Google algorithm". The firm's lighthearted social media response, which included a tweet sent to Google's official Twitter account offering doughnuts in exchange for fixing the problem, was noted as a "lesson in Twitter crisis management".

In 2016, Greggs moved their head office from Jesmond, Newcastle upon Tyne to Quorum Business Park, Longbenton, North Tyneside. In 2020, all shops closed in response to the COVID-19 pandemic.

In 2022, Greggs opened its largest location in a Primark store in Birmingham. A queue formed outside the shop 30 minutes before the grand opening, with some people running under the barriers as they were opened. A collaborative clothing range, "Greggs X Primark", was also released. Wiķipedia

Service is not good.. Wharest behaviour

I can't be bothered to walk two steps, I couldn't hear what you said, I shouldn't be taking a order this morning. I understand that and I am not visiting this place ever. My mood was fine. I've waisted 4 minutes for wrong number of items and to be served pork sausages instead of my order.

The staff here are really polite, however there isnt always a variety of hot food. Always finished / ran out and not being stocked etc. Sometimes it’s a long wait for new load.
No fault of this branch alone; but the quality of the food has decreased! The veg bake doesnt taste the same, veg still raw and hard. The cheese and onion bake is tasteless and saltless. Which is weird as it was so amazing before! The Greggs on the high street, has more variety