Boulangerie Jade

Really lovely new place. Solid coffee and the fruit tarts are amazing. The pastries are a mix of traditional French and new flavours. Well worth a visit!

After reading some previous reviews and seeing the service with my own eyes, I now understand why this place often gets just one star due to the owner’s interactions with customers. Her words were abrupt and she looked fed up. Not a single smile to be seen.

The tea was cheap compared to other cafes and the place looked decent but I have to agree with other customers who gave her 1 star due to service.

Shame that I won’t be going back here although it is local to me. I would definitely avoid this place in the future.

Stopped by for a morning coffee and something to eat for breakfast. Really nice selection of quality pastries and proper bread! Very nice boulangerie. The barista, he was friendly.
I will come here again.

Everytime I have been here the service has been wonderful and food fantastic. The first time I went the barista recommended me a great coffee (after I changed my mind in the heat!) which was delicious, and the second time I accidentally made a mess and spilled my coffee asking for an extra hazelnut syrup shot and they couldn't have been nicer. When you think about a chilled, local community cafe, with attentive service and great options, this is it. PS. Thank you to the patient staff!

I had previously avoided this place as the lady running it was awfully rude. Now it's two amazing guys who make you feel so welcome. The choice is better and coffee is great. Definitely now reccomend anyone to go :)

Delicious lattes and baked goods & lovely space. The croissants and pain aux chocolats have been approved by my french self! The service is incredible, the baristas are very friendly and serviable. I was able to spend the day to WFH there and they offered a free latte which was very sweet of them - thank you!!
Highly recommend :)

Great pastries, especially passion fruit tarts!

Can be long queues at times, could probably do with some more staff.

EDIT: I feel it’s only right that I re review boulongerie Jade in Chiswick. My previous review is the only bad review I’ve ever left and was not happy about doing do so. So I am pleased to say once again I love this place. The bread pastries and coffee are as good as they have always been. It has a great seating area with an outlook to Acton green. But most importantly the staff have changed. I come in feeling happy and I leave with an even bigger smile. The staff are efficient and friendly and set me up for a good day. I will still leave my previous one star review here so people can see how far they have come. Thank you to the new staff for not making me walk too far for my morning coffee and brightening my mornings 😃 ORIGINAL REVIEW: I've been coming here for a year now and the hostility and rudeness of one member of staff (manager I think) is completely unacceptable. Why does she work in a customer facing business when clearly absolutely hates having any customers, they are an inconvenience. Have never seen her crack a smile. Her rudeness to me today is the final nail in the coffin and I won't be back regardless of how good the coffee, bread and cakes are. I don't feel they deserve my (or anyone's) business until changes are made. This member of staff has been in place since it traded as Lavelli and I can see from the Lavelli reviews, I am not the only person that feels this way.