Greggs
Trinity Parade, 8 High St, Hounslow TW3 1HG, United Kingdom
4
231 reviews
8 comments
FJ9P+9H Hounslow, United Kingdom
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Monday: 7–18
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 7–18
Sunday: 8–18
Tuesday: 7–18
Wedneasday: 7–18
Thursday: 7–18
Friday: 7–18
Saturday: 7–18
Sunday: 8–18
I got some sausage rolls and a few steak bakes.
I also ordered coffees.
Unfortunately the person taking the order did not ask what type of coffee I wanted and made a cafe latte, not sure if that is now the ‘typical’ coffee in the UK, I usually get a standard black coffee if I just ask for a coffee. Also the food was all warm, not hot at all and this was at lunchtime which I found surprising.
Anyway my impression of this location was not good. Simple ordering and the temperature of the food are the most basic requirements of an establishment like this and this makes me feel this is not managed well.
The positive is despite the food being cold it did taste good.
I would not come back to this particular Greggs.
I may try another location, funnily enough there is another larger one just down the high street about a third of a mile which I saw later that day.
Manager wise and why I only give a star. I would offer zero to be honest. The rudest female manager I have ever encountered, they have a receipt printer issue and I was shout out and talked down as a customer of theirs for only asking the printed or written receipt.
I work for a close by shop and we buy daily sandwiches from them...
Today was a second episode the manager blaming me cause they can't give printed receipts.
The franchise owner should offer 'her' the shift manager some anger management classes or just mental health wise some days off.
The rudeness she addressed me is unacceptable.