Greggs

I went just to get a coffee from Greggs and ended up with the girl behind the till threatening to call the police on me!
What a joke! I ordered a bacon roll with a regular coffee deal which cost £2.60. then it says upgrade to a baguette for an extra 85 p. Now if I'm correct that equals £3.45. now the staff was charging me £3.70 so I said the deal states that I can upgrade for an additional 85 pence on top of the £2.60 and I explained calmly that she was overcharging me but the girl was very rude and told me I'm wrong! Several times!Clearly this staff member has no math skill! She kept telling me I was wrong and in the end I said IL just pay the £3. 70 and be gone. Then I was stiring the disgusting coffee and the same staff member made a point to come over To me and again try to explain I was wrong and threaten to ban me like I give a dam! She also threatened to call the police claiming I was shouting when I could barly get a word over her rude voice! so I asked to see her manager who said "what do you want I'm busy"! Then both manager and staff member went on to abuse me telling me to get out getting in I'my face. Id like to note that the girl who kept saying I was wrong was that close I could smell her smelly smokers breath and she also looked very dirty which isn't good for a food establishment.
So as she obviously felt embarrassed by being wrong she felt the need to be aggressive and rude. This is the worst customer service I have ever received and the most dirtiest Greggs IV ever seen! The manager needa a lesson on how to speak to customers and the staff need maths and social skills because she was telling me I was shouting being aggressive when I wasn't even speaking!! Absalout joke and waste of my morning!! Never again cold food disgusting coffee staff that sit outside smoking it's just disgusting!!

Always tasty, fresh and good food served here and the service is excellent. Lunchtime today (11th July, Applegreen) such a lovely helpful lady. Really makes all the difference when you shop somewhere.

Pastys were room temperature and always taste very salty when I buy from Gregg's, the baguettes and sandwiches are made well.

It's Gregg's, friendly staff, some parking spaces available. Some good special offers.

They were very polite and friendly and helpful to me

Great sausage rolls, Tasty Cappuccino.

Cold food. No effort to please customers.

Menu and quality has improved