Nathans Bakery
34 The Parade, Claygate, Esher KT10 0NU, United Kingdom
4.7
19 reviews
8 comments
9M62+GW Esher, United Kingdom
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Monday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 8–15
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: 8–15
Sunday: Close
Nathan and his wife are nice to have a chat with before enjoying their delicious baked goods. The vibe you won't get in many food places now
(Sausage rolls seems to have taken a huge dip in quality too...massive...but I digress...)
Service however can vary. Usually very good to great, at times, awful.
Popped in today (3rd July 2021) for some tasty savouries. The two individuals behind the counter were having a chat. Fair enough, I stood there, waiting, wishing to be polite and not wanting to interrupt them, but also hopeful that they would pause their chat and serve a customer.
Alas...no...
The chat continues, first right behind the counter (while I'm eyeing up the tasty goodness I planned on buying) then both indviduals walk off to the side / back area to continue it further!!!
Finally, one emerges and asks what I would like.
At this point, what I wanted to say was 'Oh, convenient is it? I'd hate to be a nuisance for you.', or some other quip about customer service. Instead, I just sort of mumbled 'sorry, actually there's nothing I want, sorry' and left.
This isn't the first time I have found the service to be lacking, albeit never to this extent.
It is, however, the last time I will ever experience such service from there, as I will never return, and will encourage those I know to do the same.